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Los Arcos Hotel & Spa

2.0 star property
Hotel in Atotonilco el Grande with spa services

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Exterior
Interior
Exterior
Comfort Single Room | Laptop workspace
Double Room, Mountain View | Laptop workspace

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Single Room

Comfort Single Room | Laptop workspace

Comfort Single Room

Highlights

Private bathroom
Laptop workspace
In-room massage
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Laptop workspace

Double Room, Mountain View

Highlights

Private bathroom
Laptop workspace
Daily housekeeping
In-room massage
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room

Highlights

Private bathroom
Laptop workspace
In-room massage
Daily housekeeping
  • 33 sq m
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Map
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300

What's nearby

  • Prismas Basalticos Waterfall - 21 min drive - 18.1 km
  • Las Truchas Forest - 21 min drive - 18.5 km
  • Duendes Museum - 24 min drive - 19.7 km
  • El Chico National Park - 36 min drive - 23.4 km
  • Mirador Pena del Cuervo - 47 min drive - 35.9 km

Restaurants

  • ‪Pastes "La Dificultad - ‬7 min drive
  • ‪Filwood - ‬44 min drive
  • ‪El Secreto del Socavón - ‬44 min drive
  • ‪La Casa del Té - ‬44 min drive
  • ‪Las Tachuelas Bar - ‬44 min drive

About this property

Los Arcos Hotel & Spa

Hotel in the mountains
Los Arcos Hotel & Spa provides dry cleaning/laundry services and more. Treat yourself to spa services, such as a massage, aromatherapy, or hydrotherapy. Stay connected with free WiFi in public areas.
Additional perks include:
  • Smoke-free premises
Room features
All 51 rooms offer comforts such as laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Hydrotherapy
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay free
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande

Frequently asked questions

Is Los Arcos Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total).

What time is check-in at Los Arcos Hotel & Spa?

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM.

What time is check-out at Los Arcos Hotel & Spa?

Check-out is at noon.

Where is Los Arcos Hotel & Spa located?

Situated in the mountains, this hotel is within 12 mi (20 km) of Barranca de Metztilan Biosphere Reserve, Basaltic Prisms of Santa María Regla Park, and Prismas Basalticos Waterfall. Las Truchas Forest and Duendes Museum are also within 12 mi (20 km).

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Los Arcos Hotel & Spa Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

2/10 Terrible

Norma

Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025