2/10 Terrible
Karen W.
9 August 2022
Disliked: Cleanliness
The VRBO that didn’t happen
The VRBO was paid for July 24 through 29. It was not ready on July 24 so a hotel room had to be booked instead. On July 25, the apartment was ready but the host who must have agreed to the reservation basically told the group to leave or she would call the cops. Seemed like she had no intention of allowing us to use the VRBO for the time we purchased it for. Seemed like a scam since there was no consideration for a refund of the cost. Recommend you Do Not reserve from this host. In addition, VRBO has little communication with guests and should have a mechanism by which they can connect with them prior to/during and after the stay. We have had to protest the charge for space we did not use - we had to book hotel rooms. No one from VRBO has reached out about the behavior of this host. Don’t use VRBO.
Karen W.
Stayed 5 nights in Jul 2022