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Crowne Plaza Atlanta - Midtown, an IHG Hotel

3.5 star property
Find your perfect blend of relaxation and productivity near Centennial Olympic Park. Enjoy a fresh cup from the coffee shop while getting down to business.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Atlanta - Midtown, an IHG Hotel

Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Exterior
Rooftop terrace

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Laundry
The price is AED 372
AED 453 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - Assigned at Check In

Standard Room - Assigned at Check In | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room - Assigned at Check In

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Room amenity

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Worklife)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Worklife)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Roll-in Shower (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed - double
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed - double
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (Worklife)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Standard Room, 1 Queen Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
590 W Peachtree St NW, Atlanta, GA, 30308

What's nearby

  • Fox Theatre - 5 min walk
  • Georgia Institute of Technology - 10 min walk
  • World of Coca-Cola - 14 min walk
  • Georgia Aquarium - 16 min walk
  • State Farm Arena - 3 min drive

Getting around

  • North Avenue Station - 2 min walk
  • Atlanta Peachtree Station - 9 min drive
  • Atlanta, GA (FTY-Fulton County) - 17 min drive

Restaurants

  • ‪The Varsity - ‬3 min walk
  • ‪J R Crickets - ‬7 min walk
  • ‪Savory Fare Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Shakespeare Tavern - ‬6 min walk

About this property

Crowne Plaza Atlanta - Midtown, an IHG Hotel

Hotel near Fox Theatre
Located close to Georgia Institute of Technology and World of Coca-Cola, Crowne Plaza Atlanta - Midtown, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Meeting rooms, a front-desk safe, and tour/ticket assistance
  • A vending machine, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 360 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, on-request microwaves, and coffee/tea makers

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-35 for adults and USD 5-35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • First
  • Next

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Microwave (on request)
  • Refrigerator (on request)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (31000 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 for adults, and USD 5 to 35 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 20 to August 31
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlanta Melia
Melia Atlanta
Melia Hotel Atlanta
Crowne Plaza Atlanta Midtown Hotel
Crowne Plaza Midtown Hotel
Crowne Plaza Atlanta Midtown
Crowne Plaza Midtown
Melia Atlanta Hotel Atlanta

Frequently asked questions

Does Crowne Plaza Atlanta - Midtown, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from September 1 to June 10.

Is Crowne Plaza Atlanta - Midtown, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Atlanta - Midtown, an IHG Hotel?

Valet parking is available for USD 50 per day.

What time is check-in at Crowne Plaza Atlanta - Midtown, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Atlanta - Midtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Atlanta - Midtown, an IHG Hotel located?

Located in Downtown Atlanta, this hotel is within a 5-minute walk of Emory University Hospital Midtown and Fox Theatre. Georgia Institute of Technology and World of Coca-Cola are also within 15 minutes. North Avenue Station is only a 2-minute walk and Civic Center Station is 7 minutes.

Crowne Plaza Atlanta - Midtown, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 494 out of 1655 reviews" "
Rating 8 - Good. 257 out of 1655 reviews" "
Rating 6 - Okay. 342 out of 1655 reviews" "
Rating 4 - Poor. 246 out of 1655 reviews" "
Rating 2 - Terrible. 316 out of 1655 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Reyniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was advise at last minute that they didn’t have any room available. Unbelievable.
Stayed 1 night in Jan 2025

2/10 Terrible

Craig

Traveled with family
Disliked: Cleanliness, property conditions & facilities
National championship weekend and the place is an absolute dump. Rooms not ready so we had to hang out in the lobby. Freezing cold in there. Bartender wouldn’t allow us to run a tab so we kept having to cash out every drink. Bathroom in lobby was trashed. No tissue, no toilet paper, nothing to dry your hands with. Soap was out so they put a watered down soft soap bottle on the counter. Finally checked in and left. Came back 5 hours later. Lobby and lobby bathroom in same condition. Room itself smelled musty. Spent over $500/ night that weekend for a glorified motel 6. Pathetic!
Stayed 1 night in Jan 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty. Asked several times for the toilet to be unclogged. No one came to fix it and we were not given a new room. Horrible stay, would never recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was really really nice. Will come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Faraja

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

4/10 Poor

Sharon, Hampton

Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Disliked: Amenities
No Keys when I checked in had to be escorted to room left my bag came back to get it they said they didn’t find anything
Stayed 1 night in Jan 2025

6/10 Okay

Dominick

Traveled with family
Liked: Cleanliness
The heater and thermostat did not work. They did not dispatch maintenance for several hours. We couldnt get the front desk to answer our follow ups and called IHG corporate necessitating a room switch after 10pm. Additionally, the phone didnt work. The engineer thought the problem was with the line. We didnt want to change rooms again. The first room was incredibly drafty. The 2nd room was much better, but still drafty. I would stay elsewhere should i visit Atlanta again.
Stayed 5 nights in Jan 2025

2/10 Terrible

Britney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is equivalent to slum lords. I attempted to check in at 4pm and was told i had to be placed in a QUE and wait. I was called at 9:45pm to check in. I had to get dressed in my car for the concert that started at 7pm. The room was dirty! The hallways look like the projects. Paint is peeling off the walls, holes in the walls. The wall paper in the rooms were peeling. There was pubic hair in my bed and the bathtub was filthy. My neighbor said there was a dirty sock in her bed. I spoke with guest service's and was told that nothing could be done. No one cared!!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Lee ann

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 I am sure has cleaner rooms/hotels than this. I paid over $1400 for 4 nights and woke to an infestation of ants crawling on me! Black mold on the bathroom ceiling, it reeked of marijuana, stained sheets, dirty towels in the bath from previous guest, trash bag over the fire alarm. No maid service in the week I was there. We had to get our towels from the front desk and take out our trash. Ridiculous!

4/10 Poor

Daniella

Traveled with group
Disliked: Staff & service, property conditions & facilities
Everything required additional payment which was not advertised by the hotel on Expedia. Also no one ever came to clean the rooms that required us asking. When we came in the receptionist barely responded to our questions and didn’t explain anything. It was awful
Stayed 5 nights in Dec 2024

2/10 Terrible

Emily

Business traveler
Disliked: Staff & service
0 hoose kerping at 2 roo.s for 6 nights
Stayed 6 nights in Jan 2025

2/10 Terrible

Markese

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn't as advertised. I got a room with a balcony which I was charged extra for, to not even have access to it. As soon as I got there I looked at the room and immediately canceled my stay.
Stayed 5 nights in Jan 2025

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a 4 night stay. Only the 1st day did they replace towels. That was it. No cleaning or any type of service. Every night when we returned we had to go to the front desk and request towels, toilet paper and anything else we needed that should have been restocked. There was no complimentary coffee or breakfast. The pay for coffee shop was not open. It was obvious they were severely under staffed. Would not recommend staying here.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kelly Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn: Buyers….Perfect for Americas Mart lodging. Shuttles were super convenient.
Stayed 3 nights in Jan 2025

6/10 Okay

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

LaToya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a second time stay for me and was way better. The girl at the front desk didn’t have the best service but otherwise I would recommend this hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Janine, Miami

Disliked: Property conditions & facilities
Our first room the air conditioner did not turn off and it was freezing the second room the hot water did not work, had to take cold showers
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice, Mount Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, and breakfast was always fresh
Stayed 3 nights in Dec 2024

6/10 Okay

Monquez

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This location use to be nice, seems like its under new management now because the hotel carpet is horrible
Stayed 3 nights in Dec 2024

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My room smelled like smoke, no iron or ironing board. The washcloth from the previous guest was still in the shower, ketchup dried on the night stand
Stayed 2 nights in Jan 2025

2/10 Terrible

Jovon

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 3 nights in Jan 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, smelly rooms, toilet clogged
Stayed 4 nights in Dec 2024