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"The restaurant was excellent, providing delicious, authentic food. There is also a ‘cafeteria’ available for snacks and informal dining. All the staff were pleasant and welcoming."

"During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was...

"Great lcation"

"It's an excellent hotel for the price. 10 minutes walk from the old city, so restaurants and shops are easy to find. What I really appreciated was just how helpful the staff were."

"We love Lerma and was excited about staying in the Parador. However we were not aware of the gardens being closed and work being carried out prior to arrival. Check in staff were friendly and welcoming. Breakfast was good."

"We love this hotel , always stop here on our way to and from the ferry . Clean, modern, bright rooms. Comfy beds nice staff. Free car parking is a bonus "

"Absolutely beautiful building. We enjoyed the ambience and swing-jazz music playing softly in the glass-ceilinged courtyard. We appreciated having two armchairs and a coffee table. It is a shame that the housekeeping team were unable to remove or mask the unpleasant smell in our room. It seemed to come from the basin in the bathroom but permeated into the bedroom. "

"The staff is wonderful. This is nice way to chill while exploring the Rioja Valley. "

"Necesitan ayuda con las maletas ,sobre todo con las personas mayores y deberian revisar que hay turistas de us y canada que no necesitamos dormir con la ventana abierta con las ventanas aviertas porque alguien considera que hay frio ,esa es ipcion del turista que paga por el servicio , y si es mas gasto energetico cobrenlo y que cada cual acepte o no Son personas muy amables "

"after a whole day of traveling, exhausted . all i needed is a nice clean comfortable place to rest and sleep . This hotel delivered that exceedingly with a welcoming friendly informative staff, a spacious very clean room with balcony, and free parking. Its a bit far from the center of old town approx 2 miles but if you have a bike or car no problem . "

"Ideally located of the main auto route and a stopover for Bilbao ferry port. Very clean premises and friendly staff. The kitchen / bar provided us with a nice evening meal. We would use this venue again "

"Het hotel ligt erg gunstig ten opzichte van het centrum van Burgos. Prijs - kwaliteitsverhouding is goed. Het is erg basic qua inrichting. Geen airco."