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MyLINE relax complex

3.5 star property
Astana hotel in Almaty District with free breakfast and a sauna

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for MyLINE relax complex

Billiards
Dining
Signature Apartment, Private Pool | Minibar, in-room safe, desk, blackout drapes
Dining
Interior detail

Reviews

2.0 out of 10

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, blackout drapes

Comfort Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Apartment, Private Pool

Signature Apartment, Private Pool | Minibar, in-room safe, desk, blackout drapes

Signature Apartment, Private Pool

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Private spa tub
Air conditioning
Heating
Connecting rooms available
LED TV
  • Sleeps 5
  • 2 King Beds

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10.0 out of 10, Exceptional, (1)
The price is AED 162
AED 475 total
includes taxes & fees
30 Nov - 1 Dec
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About the neighborhood

Map
Bayimbet Maylin Street 37A, Astana, 010000

What's nearby

  • Hazret Sultan Mosque - 4 min drive - 3.9 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.9 km
  • Kazakhstan Ministry of Foreign Affairs - 6 min drive - 5.5 km
  • Bayterek Tower - 7 min drive - 5.8 km
  • Astana Arena - 12 min drive - 10.5 km

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪Osoba - ‬8 min walk
  • ‪Döner City - ‬14 min walk
  • ‪Babi Cafe - ‬13 min walk
  • ‪Пицца Блюз - ‬19 min walk
  • ‪Prime Grill Astana - ‬11 min walk

About this property

MyLINE relax complex

Hotel located in Almaty District
Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at MyLINE relax complex. For some rest and relaxation, visit the sauna or the steam room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and luggage storage
  • An elevator, a TV in the lobby, and 3 meeting rooms
Room features
All guestrooms at MyLINE relax complex include thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: RUB 3000 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 8:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Frequently asked questions

Does MyLINE relax complex have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 AM.

Is MyLINE relax complex pet-friendly?

No, pets are not allowed at this property.

How much is parking at MyLINE relax complex?

Self parking is free at this property.

What time is check-in at MyLINE relax complex?

Check-in start time: 10:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MyLINE relax complex?

Check-out is at noon.

Does MyLINE relax complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 3000 per vehicle applies.

Where is MyLINE relax complex located?

Located in Almaty District, this hotel is within 3 mi (5 km) of Schoolchildren's Palace, Otan Korgaushylar Monument, and Hazret Sultan Mosque. The US Embassy and the Consulate in Kazakhstan and Palace of Independence are also within 3 mi (5 km).

MyLINE relax complex Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

8.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nikita

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loud music all night, really ?
First of all: None of the staff speaks english. Okay, I seak a little russian, fine. There was very loud music in the nightclub that belongs to the hotel, playing till 5am in the morning. It was impossible to sleep. When asking for earplugs, I had to call 3 times. (By the way: Room service orders forgot the cutlery and brought wrong water - okay, can happen.) In the end, after complaining that it was impossible to sleep, a young guy at the counter told us: "Yes but you have to respect that we're also a nightclub, and there the music needs to be loud." What the hell... Last thing: The offer says the spa is included, which is NOT. you have to make exclusive reservations for an extra price. I feel really bad for the kind people that made our stay quite lovely the last time, but this time the staff - and the music - was just a pure failure. very disappointing. All in all, the rooms are very very comfortable and look beautiful. I just wish the staff from this stay would get a proper training.
Stayed 1 night in Oct 2019