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"I stay at the Steigenberger airport hotel every time I fly international for the past 10 years. The Steigenberger is one of my favorite hotels and up until now I have never had a complaint and the rooms are always super clean. However, this time the towel in my room had a big brown spot on it that was pretty disgusting. I did not complain about it because I usually travel with my own travel towel for this exact reason. In ten years this was the only time there has been a problem, and I did not report it to management. Would I continue to stay there? YES! It is still one of my favorite hotels and over the course of ten years I have never had a concern. Staying here in my opinion is the best option."

"Every thing excellent . "

"We had an overnight layover in Frankfurt so our stay was very brief, but everything was great! Room was super clean and comfortable, I would stay here again. "

"A beautiful old style hotel with great amenities. Overall the staff were excellent. Great location and lots of things to do. Our mid-range room was lovely, though we were disappointed not to receive an upgrade at check in - reception was not helpful with confirming if one was available just that the hotel was “busy.” Did not appreciate that as a guest and shouldn’t be on me to push for them to check if they’re “busy.”"

"First time in Frankfurt and picked the Westin Grand. Hotel was clean and decorated beautifully. Staff were helpful and kind. Always helping with any questions asked. Room service staff were as well and food was delicious. Will be staying again on our next stay in Frankfurt. Highly recommend. "

"The staff were absolutely amazing, very courteous and extremely friendly and helpful. The room was cute, clean, comfortable and had everything we needed. The parking garage was clean, well lit and safe. The shower was spacious and had wonderful water pressure and best of all the bed was incredibly comfortable. We enjoyed a good nights sleep! I would love to stay here again."

"My favourite place to stay whenever I’m in Frankfurt! Perfect location for me, walkable from train station and getting to the cultural sites of the city is quick and easy. Lovely staff, always friendly and helpful. Terrific rooms with breathtaking view of the river. Will always stay here! "

"Great place and location "

"Very clean and the staff were helpful and pleasant. "