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Ashford International Hotel & Spa

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Ashford International Hotel & Spa

Exterior
Bar (on property)
Hot tub, body treatments, hot stone massages, deep-tissue massages
Lobby sitting area
Indoor pool, sun loungers
Near a train station, Ashford International Hotel & Spa offers upscale comfort with an onsite spa, garden views, and Horizon Restaurant serving British cuisine for dinner. Unwind with yoga classes at the health club or relax in the sauna while enjoying free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • 24/7 front desk
The current price is AED 254
AED 304 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Ashford International

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, (451)
The price is AED 260
AED 313 total
includes taxes & fees
20 Feb - 21 Feb
Hampton by Hilton Ashford International

About the neighborhood

Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • AMF Bowling Ashford - 2 min drive
  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Upscale eco-certified hotel near a train station
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. Treat yourself to a hot stone massage, a manicure/pedicure, or a body wrap at the onsite spa. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. In addition to a sauna and a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • Tour/ticket assistance, 19 meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms - 19

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ashford International Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this spa hotel is within 1 mi (2 km) of Ashford Museum, St Mary The Virgin Church, and AMF Bowling Ashford. Ashford Golf Club and Ashford Designer Outlet are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff!! So helpful when speaking to all of them. Hotel itself looks newly refurbished, really mordern interior, lovely and clean! Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Connie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the ground floor junior suite which is dog friendly and our dig cannot do stairs. It was comfortable for all of us with plenty of room for the dog.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried this hotel on route to the tunnel. Very easy access. Good room and friendly staff and meal was fine. Will return
Stayed 1 night in Jan 2025

10/10 Excellent

Kayleigh

Stayed 1 night in Jan 2025

8/10 Good

Ian, Chadds Fird

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else to add
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk, very helpful food in the bar average
Stayed 2 nights in Dec 2024

2/10 Terrible

Adam

I was unable to make it because my partner fell sick the day before arrival. You guys can’t offer me a refund or a change of dates so that’s £184.00 down the drain! Happy new year!
Stayed 2 nights in Dec 2024

6/10 Okay

Stuart

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very busy and noisy difficult to park, but functional for an overnighter.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Nagashankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
We have stayed a number of times with our children and without on a spa day trip. Libby area and dining / bar areas are good as are the rooms and cleanliness / tidiness. However, the pool and sap area desperately needs updating. The steam room was out of order, sauna falling apart and jacuzzi working for 15mins in and 15mins off. Swimming lessons were going on in the pool which restricts its use. The changing rooms are too small and not mopped regularly, the hairdryer doesn’t actually reach to above your head. It’s a shame that this area lets down the rat of the hotel. The offers you can take advantage of before your stay are more hassle than they’re worth.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very easy no stress or hassle. Good food and service. Handy that it's next to a large Sainsbury's.
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly hotel with great service Good menu & choice of drinks. Really good gym as well.
Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money Staff good and friendly Spar good Would stay again
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly, room nice, clean and comfortable. Disappointed with the spa facilities that weren’t working and pool had lots of children in slashing and jumping in. Breakfast was good with plenty of choice
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely. Got a refund as hot tub and steam room weren't working as this was one of the reasons i booked this hotel
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, staff & service
The staff I encountered during my stay were exceptional, but clearly dealing with being overworked, the ratio of staff to guests seemed somewhat low, though I must stress they delivered great service. The property is clearly in need of further refurbishing in areas, supported by the fact the fire alarm sounded no fewer than 7 times during the evening!
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lara

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is lovely, very tidy and elegant feel. Rooms are spacious and beds are very comfy. The only let down would be the overall service. The bar would take over 15mins to make drinks, or completely ignore you. We ordered cocktails that were out of a “pre mix” bottle for £12 and then to make it worse were put into wrong / warm glasses. Food was fine but plates never cleared all evening, no napkins etc.. The toilet broke in our room so had constant water running all evening which was a shame.
Stayed 1 night in Sep 2024