Renaissance Asheville Downtown Hotel

3.5 star property
Hotel with a 24-hour fitness center, a quick walk to Buncombe County Courthouse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Asheville Downtown Hotel

Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Indoor pool
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is AED 371
AED 419 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Frette Italian linens
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
31 Woodfin Street, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 10 min walk - 0.9 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.6 km
  • Asheville Mall - 5 min drive - 4.6 km
  • Biltmore Estate - 13 min drive - 8.4 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel near Grey Eagle
Located close to Buncombe County Courthouse and University of North Carolina at Asheville, Renaissance Asheville Downtown Hotel provides a terrace, shopping on site, and a garden. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Writers Bistro, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Concierge services, a front-desk safe, and a TV in the lobby
  • An elevator, wedding services, and a water dispenser
  • Guest reviews say great things about the central location and helpful staff
Room features
All 278 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 48-inch Smart TVs with Netflix, Hulu, and premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (8085 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Frequently asked questions

Does Renaissance Asheville Downtown Hotel have a pool?

Yes, this property has an indoor pool.

Is Renaissance Asheville Downtown Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Renaissance Asheville Downtown Hotel?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at Renaissance Asheville Downtown Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Renaissance Asheville Downtown Hotel?

Check-out is at 11 AM.

Where is Renaissance Asheville Downtown Hotel located?

Located in Downtown Asheville, this hotel is within 2 mi (3 km) of Buncombe County Courthouse, Grey Eagle, and University of North Carolina at Asheville. Asheville Mall and Biltmore Estate are also within 6 mi (10 km).

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really central location that’s walkable to restaurants and breweries! Hotel has great amenities!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert, Decatur

Stayed 3 nights in Jul 2024

2/10 Terrible

Zhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too old. Really need to be renovated. Waiting line at the front desk is way too long and most of the time there is no staff there at all. Really not up to the standard of a downtown Asheville hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Cincinnati

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was also great. Very convenient, clean and current.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carrie, Lincolnton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Lots of amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff for the morning breakfast were all excellent!
Stayed 4 nights in Sep 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Betty Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Felt less than great
Good location. Pool was closed since May. No heads up provided or I would have gone elsewhere. Rooms were not adjoining or even next to each other. My room smelled like a wet mop. Adam from maintenance came up, agreed it smelled weird, but couldn't do anything about it. He was great, (not his fault). Hotel couldn't change our rooms to another floor or move me to a room on the same floor. Refrigerator was warm when we checked in. Had to crank it up. It should be cold when you check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Layne

Stayed 1 night in Aug 2024

10/10 Excellent

Robert D

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The property was nice, cleaned, and accessible (via walking) to downtown. The staff were pleasant. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Bathroom was not clean. Sink cold water faucet leaked. Toilet looked like it did not flush but it is just stained - should be exchanged out. Long black hairs in the tub. Coffee cups were not replaced at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating and the food was great
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, room was clean, convenient location.
Stayed 1 night in Aug 2024

4/10 Poor

Shane

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Has higher standards than this place.
The room itself was good at first glance. But then we started noticing wet spots on the carpet. One of our bags took in the moisture, so some of our clothes were smelly and the ones at the bottom, a little damp .It was the air conditioner unit. We put towels down and Told the lobby about this. Everyone I had encountered in the lobby was amazing except for the guy I dealt with with this. He was so extremely rude and offered literally coins so we could dry our clothes in the dryers. then when we came back from day out, the towels were still there, so not sure if they sent maintenance The towels were disgusting orange color from whatever was in the carpet. and if you want some ice cream on the cake. We did not have an iron in the room, the fridge didn’t work, the hairdryer would only stayed off for 30 minutes and the coffee pot on pff botton did not work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Walking distance to downtown. Will stay here again
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jun 2024

10/10 Excellent

Anthony, San Jose

Stayed 1 night in Jul 2024

8/10 Good

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asheville Renaissance
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and efficient. Room was very clean and spacious. No complaints on my end!
Stayed 1 night in Jul 2024