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Renaissance Asheville Downtown Hotel

3.5 star property
Hotel with a 24-hour fitness center, a quick walk to Buncombe County Courthouse

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Photo gallery for Renaissance Asheville Downtown Hotel

View from property
Pool
Breakfast, lunch, dinner served; American cuisine
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is AED 342
AED 386 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Asheville Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
The price is AED 372
AED 420 total
includes taxes & fees
9 Feb - 10 Feb
Hotel Indigo Asheville Downtown by IHG

About the neighborhood

Map
31 Woodfin Street, Asheville, NC, 28801

What's nearby

  • Harrah's Cherokee Center - Asheville - 10 min walk
  • The Orange Peel - 11 min walk
  • University of North Carolina at Asheville - 3 min drive
  • Asheville Mall - 5 min drive
  • Biltmore Estate - 13 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel near Grey Eagle
Located close to Buncombe County Courthouse and University of North Carolina at Asheville, Renaissance Asheville Downtown Hotel provides a terrace, shopping on site, and a garden. The on-site American cuisine restaurant, Writers Bistro, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A gift shop, smoke-free premises, and a TV in the lobby
  • Concierge services, a ballroom, and wedding services
  • Guest reviews say great things about the central location and helpful staff
Room features
All 278 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 48-inch Smart TVs with Netflix, Hulu, and premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (8085 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 16 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Frequently asked questions

Is Renaissance Asheville Downtown Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Renaissance Asheville Downtown Hotel?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at Renaissance Asheville Downtown Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Renaissance Asheville Downtown Hotel?

Check-out is at 11 AM.

Where is Renaissance Asheville Downtown Hotel located?

Located in Downtown Asheville, this hotel is within 2 mi (3 km) of Buncombe County Courthouse, Grey Eagle, and University of North Carolina at Asheville. Asheville Mall and Biltmore Estate are also within 6 mi (10 km).

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy, Spartanburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we stay for my birthday for the weekend and the staff always goes above and beyond.
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was great and so was the view overall it was great place to stay and everything is within walking distance. However when we went to use the bathtub to take a shower there sewage backed up that came spewing out all over the tub, thankfully we were given a new room with no questions asked. Great hotel overall.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is overdue for renovations. Pool and Spa not available. Staff was exceptional.
Stayed 2 nights in Dec 2024

2/10 Terrible

andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant is horrible for dinner, breakfast was decent. The bed we slept in was horrendous.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with family
Liked: Staff & service, property conditions & facilities
The coffee maker in room 1028 was disgusting and needs to be replaced. Otherwise our overall stay was fantastic and we will always stay at the Renaissance when we visit Asheville. The brunch was fantastic!
Stayed 2 nights in Dec 2024

8/10 Good

Whitney

Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the Renaissance periodically over the past 20 years. My husband and I were both struck by the property’s overall condition - particularly the guest rooms. We love the location but found ourselves looking for alternatives for our next stay. Asheville has been through a rough time, but the hotel guest rooms are in dire need of an upgrade.
Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really central location that’s walkable to restaurants and breweries! Hotel has great amenities!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert, Decatur

Stayed 3 nights in Jul 2024

2/10 Terrible

Zhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too old. Really need to be renovated. Waiting line at the front desk is way too long and most of the time there is no staff there at all. Really not up to the standard of a downtown Asheville hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Cincinnati

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was also great. Very convenient, clean and current.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Carrie, Lincolnton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Lots of amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff for the morning breakfast were all excellent!
Stayed 4 nights in Sep 2024

8/10 Good

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Betty Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Felt less than great
Good location. Pool was closed since May. No heads up provided or I would have gone elsewhere. Rooms were not adjoining or even next to each other. My room smelled like a wet mop. Adam from maintenance came up, agreed it smelled weird, but couldn't do anything about it. He was great, (not his fault). Hotel couldn't change our rooms to another floor or move me to a room on the same floor. Refrigerator was warm when we checked in. Had to crank it up. It should be cold when you check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Layne

Stayed 1 night in Aug 2024

10/10 Excellent

Robert D

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The property was nice, cleaned, and accessible (via walking) to downtown. The staff were pleasant. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.
Stayed 4 nights in Aug 2024