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Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

3.0 star property
Hotel in Asheville with free breakfast and a fitness center

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Photo gallery for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Property amenity
Exterior
Property amenity
Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated
Property amenity
In the heart of the historical district, Brookstone Lodge offers a warm welcome with to-go breakfast and a cozy fireplace in the lobby. Take advantage of an indoor pool with sun loungers, unwind at the gym or explore nearby Biltmore Village. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AED 311
AED 351 total
includes taxes & fees
10 Feb - 11 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Luxury Single Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Residences at Biltmore

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,044 reviews
The price is AED 437
AED 514 total
includes taxes & fees
8 Feb - 9 Feb
The Residences at Biltmore

About the neighborhood

Map
4 Roberts Rd, Asheville, NC, 28803

What's nearby

  • Asheville's Fun Depot - 1 min walk
  • Blue Ridge Parkway Asheville Entrance - 3 min drive
  • The Orange Peel - 6 min drive
  • Asheville Mall - 6 min drive
  • Biltmore Estate - 14 min drive

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬5 min drive
  • ‪Sweeten Creek Coffee Shop - ‬12 min walk

About this property

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Hotel rejuvenated in 2023 and located near Harrah's Cherokee Center - Asheville
At Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International, you can look forward to free to-go breakfast, a terrace, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • A nature reserve, a 24-hour front desk, and coffee/tea in the lobby
  • Tour/ticket assistance, concierge services, and a gift shop
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 73 individually furnished rooms have thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 36-inch HDTVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Public winery tours
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Nature reserve
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Pillow menu
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from January 01 to September 30
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Self parking is free at this property.

What time is check-in at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International?

Check-out is at 11 AM.

Where is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International located?

Situated on the Strip, this hotel is within 2 mi (3 km) of Asheville's Fun Depot, Historic Biltmore Village, and Cathedral Of All Souls. Blue Ridge Parkway Asheville Entrance and Western North Carolina Nature Center are also within 3 mi (5 km).

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Annice

Liked: Cleanliness, staff & service, property conditions & facilities
We we were pleased with the room, staff and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms
Stayed 2 nights in Dec 2024

8/10 Good

Marisa

Clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Tina, Fredericksburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Huong

Traveled with family
Liked: Cleanliness
Good
Stayed 3 nights in Dec 2024

8/10 Good

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

GIGI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place good service
Stayed 3 nights in Dec 2024

6/10 Okay

Christina

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Plenty of parking. Nice front desk staff. Great location. Room was dirty and needed some attention to keep it maintained. Breakfast was not very impressive at all. Would look to stay elsewhere next time.
Stayed 3 nights in Dec 2024

10/10 Excellent

neeraj, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at a very convenient location.
Stayed 2 nights in Dec 2024

6/10 Okay

Kerrie

Traveled with family
Wasn’t very clean and it was such a late check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & clean
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean !!
Stayed 1 night in Dec 2024

6/10 Okay

Gavin

Stayed 2 nights in Nov 2024

4/10 Poor

james

Disliked: Staff & service, amenities
There is no vending machines for a late night snack… They sell stuff at the front desk and charge outrageous prices. Candy bar $3.00 and then sell little things of cereal but has no milk. I’ll stay at a hotel that has accommodations and amenities
Stayed 1 night in Dec 2024

2/10 Terrible

Erik

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will never stay here again. The shower in our room look like it was not clean and trash was left on the furniture from the person before us. The person setting up breakfast was using touching the food with their hands. We also had issues finding parking in the hotel parking lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place overalll .
Stayed 1 night in Dec 2024

6/10 Okay

karl, Glen Allen

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
easy access good location to see ashville
Stayed 3 nights in Dec 2024

4/10 Poor

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and owner manger were very nice. The rooms were clean. The only negative thing I can say was the beds in the handicapped room are too high to transfer from a wheelchair to the bed. I can stand a little so that was how I was able to get on the bed. But if you have to slide to transfer you will not be able to. But rest of handicapped room was good.
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Parking was limited. The room above us sounded like someone was going to come through the floor. Noisy into the wee hours of the morning. Bed was uncomfortable. It was clean however.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oshua

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Nov 2024

2/10 Terrible

Jason

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Hotel paper thin heard traffic and rude customers ALL night long including people smoking pot on our floor. Worst sleep or lack of sleep my family ever got and felt unsafe.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Jannet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything almost perfect just one thing a little noise early in the morning
Stayed 1 night in Nov 2024

6/10 Okay

Kaleb

Traveled with family and small children
Disliked: Staff & service, amenities
I know they are still recovering from the flooding, so the water wasn't potable, however they provided free water, and that's fine. They did have very limited breakfast due to that as well, although that would have been nice to know in advance. But the cleanliness was lacking. Also our purchase through expedia was said to include $10 for the concessions, which we didn't get. The staff said they never heard anything about it. So, a lot of the value of selecting that hotel was not there. I wouldn't book here again.
Stayed 1 night in Nov 2024