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"Good location, spacious rooms. About a 10 minute walk into town and right opposite the station. Quiet hotel, very quiet rooms. Didn’t love the interior upstairs much, felt very hospital like. Good view of the mountains. Big negative point was We stayed for 3 nights and there was no housekeeping to clean our room a single day besides on the 1st day when we asked a few times for someone to clear the bins. We mentioned the rest of the days before leaving for someone to clean but nothing was done...

"Best hotel of out entire trip #1"

"This was a great stay. We booked for the area and spa. Did not disappoint. Spa was very large and well appointed and attended. Room was amazing and spacious. Staff was excellent and made every effort to ensure we had anything we could possibly want. If I had to say anything less than great it would be the hours of the spa do not match the website and close early. "

"“Mixed” experience - definitely a beautiful location and an amazing breakfast to kick off the day. That said, we were more than disappointed with the service (evenings) which made us leave with “mixed” feelings. I would love to recommend this place but we did not feel “welcome”. Additionally, portions are rather small (we ordered two dishes each) and the quality of the food is only mediocre."

"It was great. Sauna is a great addition and in a very good condition. Very nice bar with polite and professional staff. We have stayed in quadruple room as 4 adults and it was great. We went for skiing and there was an excellent storage room for skiis and heater for boots. The only disadvantage was the absence in the room of actual heater to dry our clothes after skiing or just after wash"

"Raphael at the desk was very helpfull"

"This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel....

"Great rooms and bar. Pity that charging facilities for electric vehicles taken by other guests not requiring charging."

"staff all very friendly and helpful. Hotel very clean. Pool area fun for the kids. Food plenty, flavoursome and varied. "

"In the bathroom, the shower head leaking from the sides which seemed to significantly decrease the overall shower head pressure. It needs some attention "

"I absolutely love this place!"

"We stayed here for 3 nights and we were very pleased with the convience to skiing. The hotel was great with many breakfast options. The pool and hot tub were also nice after a day of skiing. The hotel staff was very friendly and we loved the cozy room. We will definitely be back!"