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"Pillow is a bit hard. I think it could be changed if request. I stayed 2 nights and only pressed the "change towels button". The towel bag was hung on my door handle. They didn’t come inside to do cleanup (i.e. rubbish bag also not changed). I saw someone put towel bag inside "used towel" in the onsen area. It is not very hygiene if it places clean towel again."

"Very pleased with this hotel. Location is perfect!"

"Nice size room, comfortable beds, close to train station. "

"The staff were excellent! BF needs to be improved. Quite disappointing for the price. Not much variety."

"服務佳 離職車站近 方便"

"Friendly and caring staff made the extra effort all the way. Easy and close to everything "

"Clean"

"Very good stay, staff were friendly and helpful, walking distance to the river, food nearby was very good. Nothing to complain. Room was big and spacious for family of 4, we booked the family deluxe room. Will stay there again if I drop my kurashiki again."

"Very nice hotel with its own inane. Also has it own laundry room at a reasonable price. Highly recommended."