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"The hotel is exactly as pictured. It is in an excellent location literally 1-2 blocks from the historical sites/neighborhood. The front desk staff are so helpful and friendly. Great breakfast. "

"Excellent room, very clean, large comfortable bed. Very good bathroom. Restaurant was excellent food and service. Perhaps more expensive than usual Campanile food but much superior to the usual. Will certainly stay there again."

"Clean "

"Hotel management was aware that there is an annual outdoor theatrical performance directly adjacent to the hotel that runs from 22:00-00:30 for a number of days. It was so incredibly loud. Hotel management should have notified guests ahead of time and at least provided earplugs. I had a long day of travel and an early morning appointment. When I called that hotel staff that night and spoke with them the following morning at checkout they made me feel like the problem. That’s not hospitality! They could have offered a change of room, a free breakfast, a late checkout, a partial refund, but no, I was told to call the police and that no one else complained. The quality of staff matters in hospitality. Someone should take a star away from this hotel."