Search Cottages in Arnave

"Amazing"

"Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!"

"It’s nice."

"Lovely hotel, great bathroom and rooms. Delicious breakfast and close to the ski hire and lifts!"

"We loved the deluxe room, it was great for 2 adults and 2 teenagers. "

"First off excellent value,quite easy to find.Pleasant reception staff.Only downside is these budget hotels always seem to attract noisy disrespectful guests and so unfortunately we were woken up several times during the night by inconsiderate guests "

"Good location, friendly family style staff, clean, quiet. Nice bar and restaurant. Not very much water in the shower. But except that the room was good for the price."

"The staff was very friendly and the restaurants were excellent"

"The room is very simple. And it's about 10 minutes away from reception. When we arrived we immediately smelled a bad odour, as if it had been closed for a long time. Then we noticed that the floor was dirty with dust and hair. We also noticed that they didn't have any shower gel or shampoo. The next morning at around 9am we asked for shampoo and shower gel. When we came back at 4pm we still didn't have any, so we had to go back to reception, which is a long way away, and ask again. They apologised and said they had a problem with the cleaners. I got the impression that the cleaning staff had too much work to do. That same night we had no internet. Once again we had to go to reception, which was closed and didn't open until 4pm. All day we had no Wi-Fi. At 4pm the receptionist said that in 10 minutes someone would fix the Wi-Fi and no-one turned up. We had no Wi-Fi for almost 2 days and when it came back it was extremely slow, you could barely open Google. I was really disappointed because the photos of the room looked like one thing and when they arrived it was something completely different, when we saw the photos we were under the impression that we would have a balcony and we didn't. We didn't have a balcony."