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"Great service! Staff were very friendly and helpful. Food was delicious at Allora. I love that the restaurant has gluten free options. "

"The hotel and staff were top notch. Breakfast was excellent. Room was beautiful. "

"My friend and I stayed here during the country wide power outage. The staff was amazing during this time & did everything they could to keep guests safe but well taken care of. I will definitely be back!"

"We enjoyed our stay. The hotel is very clean and the staff is very helpful. The breakfast was great! Highly recommend to include breakfast in your reservation. Very convenient. The rooftop deck is awesome. Really nice to have a relaxing outdoor space. "

"The staff went above and beyond in helping us. "

"Great service and clean."

"When we arrived, we were greeted well by the front desk. The young man that showed us to our room was exceptionally sweet and nice. Unfortunately I did not get his name, but he greeted us every morning. In the restaurant, Nelson became one of my favorite waiters there. He was always so energetic and full of life and positive energy. During the last two days of our nine day stay, I was sick and Nelson brought over a special tea his grandmother would make and even brought me an extra to go. The hotel doesn’t offer too many towels and despite asking three days in a row, we did not receive extra towels. We finally stopped someone in the hallway and she was able to accommodate us. Same with the in room coffee service. It was good. It was just you had to ask the right person for additional regular coffee and cream. Overall, it was in a nice section of town and we were able to walk around easily, or take an Uber if we were feeling particularly tired. Lisbon is a beautiful city and we would go there again!!"

"Very friendly customer service "

"Great staff that will provide a warm welcome from the get-go. They were super friendly and helpful every time I had a question. Will definitely recommend and hope to stay at their other location when I travel to Europe! Location is great as well and there are dining options available. It’s a little bit of a maze, but the facility is lovely! "