Hotel Universal Murcia

1.0 star property
Hotel with a health club, steps from Museum of Sciencie and Water

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal Murcia

Reception
Point of interest
Point of interest
Reception
Twin room UP | 20 bedrooms, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
The price is AED 167
AED 181 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Single room UP

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin room UP

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Traditional Single Room, 1 Twin Bed

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Traditional Twin Room

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Calle Cartagena, 21, Murcia, Murcia, 30002

What's nearby

  • Puente de los Peligros - 4 min walk - 0.4 km
  • Murcia City Hall - 7 min walk - 0.6 km
  • Murcia Cathedral - 8 min walk - 0.7 km
  • Real Casino Murcia - 10 min walk - 0.9 km
  • Murcia Bull Ring - 13 min walk - 1.1 km

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive

Restaurants

  • ‪Cafe Helado y Caliente - ‬4 min walk
  • ‪La Marina Restaurante - ‬6 min walk
  • ‪Pan Moreno - ‬6 min walk
  • ‪Mesón Pepe de los Jamones - ‬7 min walk
  • ‪Tornasol - ‬7 min walk

About this property

Hotel Universal Murcia

Hotel near Murcia City Hall
Located close to Museum of Sciencie and Water and Puente de los Peligros, Hotel Universal Murcia provides a garden, an arcade/game room, and a library. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, Casa Pacoche, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a computer station
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal Murcia offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 25-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 14 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking within 33 ft; reservations required
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 9 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Casa Pacoche

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 25-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 13.5 per night
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 6 for children
  • Valet parking fee: EUR 14 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 13.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Is Hotel Universal Murcia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universal Murcia?

Valet parking is available for EUR 14 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Universal Murcia?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Universal Murcia?

Check-out is at noon.

Does Hotel Universal Murcia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Universal Murcia located?

Situated in Murcia, this hotel is within a 5-minute walk of Museum of Sciencie and Water, Puente de los Peligros, and Cuartel de Artillería. Murcia City Hall and Murcia Cathedral are also within 10 minutes. Murcia del Carmen Station is 9 minutes by foot and Murcia (XUT-Murcia del Carmen Train Station) is 9 minutes.

Hotel Universal Murcia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 252 reviews" "
Rating 8 - Good. 81 out of 252 reviews" "
Rating 6 - Okay. 66 out of 252 reviews" "
Rating 4 - Poor. 22 out of 252 reviews" "
Rating 2 - Terrible. 24 out of 252 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Moses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

Clinton

Business traveler
Liked: Room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Traveled with group
Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024

4/10 Poor

Evelien

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Maria Angeles

Liked: Cleanliness, amenities
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Stayed 11 nights in Apr 2024

2/10 Terrible

tahimi, miami

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic overnight stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really poor
I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Stayed 1 night in Feb 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Stayed 5 nights in Jul 2023

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Darren

Stayed 1 night in Mar 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Stayed 1 night in Mar 2023

8/10 Good

Rebecca

Stayed 1 night in Sep 2022

8/10 Good

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Sharon

Stayed 1 night in Jun 2022

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good locación
Stayed 2 nights in Dec 2021

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything you needed The pictures didn't quite match the reality though
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Good center location
Great location, easy access
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Murcia
It was a standard stay with friendly staff and good location.
Stayed 1 night in Sep 2018

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service
Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stayed 1 night in May 2018