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"The staff was very helpful. Great communication before we arrived as well"

"After our long trek into town from Monterosso, exhausted and looking for a nice stay, we were greeted warmly and efficiently by Eveline. She showed us around the hotel, perfectly located in the adorable town of Vernazza and even made a reservation for dinner for us which was ideal! The hotel lobby, dining area, and rooms are clean and have everything you need. The breakfast was very good as well, I highly recommend the Pensione Sorriso!"

"The property was located at the base of the village near the marina for easy access to the ferry, restaurants and shopping. It is located in the more touristy area so it was bustling at times though not too loud in the second floor room with the windows open. "

"This hotel is close to train station (7 minutes walk) and shopping street (lot of restaurants to choose). Staff are mostly young, energetic and friendly females. Our bed is comfortable and shower cube is very spacious. Breakfast is great for everyone. We stayed there for two nights and enjoyed our stay very much."

"Alex at the front desk was amazing. Super helpful, and went above and beyond for all of his guests "

"Nice place with good service and a wonderful breakfast. "

"Great location in La Spezia, just a 10 minute walk from the train station. Very centrally located in the main town area, close to supermarkets and lots of restaurants. Easy communication in the lead up to check in, and friendly cleaning staff. Modern and clean room - something to note is that the shower is very tight (coming from an average sized female). Not fully soundproofed, you get a bit of street noise and can hear the floor above when they move around but didn't affect my sleep at all. This was the perfect base to explore Cinque Terre, wish we could have stayed longer! "

"Fantastic 5* place. Excellent facilities for families with young kids. Super friendly and accommodating staff. Extremely clean rooms and facilities. Beautiful grounds. Restaurant food is great and accommodating for dietary requirements. Only downside is that the beach is basically inaccessible, you can’t even see it. There are loads of private beach clubs blocking it from public access."

"Clean, convenient and pretty. "