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"This one’s a winner…a venerable hotel across from the main train station. It’s lobby, restaurant and bar echo the property’s 120 year history, with updated and crisp bedrooms, efficient and friendly personnel, and an unbeatable location in terms of access to the rest of the city. Bedrooms very a lot. Some are significantly larger than others, so it’s worth making sure you’re getting what you want. "

"The room was beautiful and cosy. My husbands lived in Hamburg in the past and he really loved the view of the Speicherstadt from our room. The super comfy beds were a treat too. Only downsides are it’s a bit further from the town centre and ubahn which we knew at the time of booking so we walked to most places. We arrived on the weekend with a car and there was not really a convenient drop off location. Parking nearby was quite expensive. I would’ve liked a kettle or coffee machine that dispensed hot water too but that doesn’t seem to be common in hotel rooms in Germany from what I’ve noticed. "

"Excellent location and service. "

"Excellent location with friendly staff"

"We went to Hamburg for a family weekend and stayed for 3 nights. Villa Viva was perfect for us with walking distance to most and safe neighborhood. It was fairly quiet and the breakfast was healthy. My kids missed the bacon. The room we had was large and there is no TV which allowed us more time to talk. WiFi was great! "

"Great place to stay, staff is amazing, very helpful."

"Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny! "

"The hotel was very modern and stylish. It is located in a park so is very quiet at night. The reception staff was great and efficient. The rooms are big and the beds are huge and very comfortable though maybe a bit too high. There is a big tv, a small fridge, a kettle and tea/ coffee and bottle water available in the room, so it is really above the average 4☆ hotels. The bathroom is spacious with a bathtub which l had requested, so it was fantastic helpful. There is a hairdryer and en iron! So its really above average 4☆ hotel! The only problem l encountered was with a cleaning staff who didn't understand neither German nor English, and seemed a bit annoyed when I asked him to come back later as l was in the middle of a bath, but he didn't come back that day... so maybe a little improvement der, but of course l should have put the do not disturb sign on the door! Otherwise it was a great 4 nights stay in the wonderful city of Hamborg. "

"Staff was very helpful and friendly. "