Santuario Palace Hotel

2.5 star property
Unwind by one of two sunny pools or relax in the sauna after exploring nearby Basilica. Come back to enjoy evening socializing.

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Photo gallery for Santuario Palace Hotel

2 outdoor pools, sun loungers
Exterior
Bar (on property)
Restaurant
In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk
The current price is AED 201
AED 212 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Triple Room (3 Solteiro)

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room (4 Solteiro)

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 4
  • 4 Twin Beds

Standard Quadruple Room

Highlights

Air conditioning
Laptop-compatible safe
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About the neighborhood

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000

What's nearby

  • Aparecida Shopping Center - 3 min walk
  • Aparecida Market - 8 min walk
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 10 min walk
  • Basilica of the National Shrine of Our Lady of Aparecida - 14 min walk
  • Aparecida Walkway - 16 min walk

Getting around

  • Pindamonhangaba Railway Station - 31 min drive

Restaurants

  • ‪Ana Café - ‬10 min walk
  • ‪Restaurante e Churrascaria Dois Irmaos - ‬2 min walk
  • ‪Griletto - ‬17 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Lanchonete Phumbika - ‬3 min walk

About this property

Santuario Palace Hotel

Hotel near Basilica of the National Shrine of Our Lady of Aparecida
At Santuario Palace Hotel, you can look forward to free continental breakfast, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • 2 outdoor pools with sun loungers
  • Valet parking (surcharge), a 24-hour front desk, and a front-desk safe
  • A vending machine, an elevator, and smoke-free premises
Room features
All 200 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available
  • Offsite parking within 984 ft (BRL 20 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower
  • Towels

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: BRL 20 per day
  • Uncovered valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Frequently asked questions

Does Santuario Palace Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is Santuario Palace Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Santuario Palace Hotel?

Self parking is available for BRL 20 per day. Valet parking is available for BRL 20 per day.

What time is check-in at Santuario Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Santuario Palace Hotel?

Check-out is at 10:00 AM.

Where is Santuario Palace Hotel located?

Situated in Aparecida, this hotel is within a 15-minute walk of Vale do Paraíba and Basilica of the National Shrine of Our Lady of Aparecida. Bontur Aerial Cable Cars and Aparecida Walkway are just steps away.

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Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 197 reviews
Rating 8 - Good. 55 out of 197 reviews
Rating 6 - Okay. 32 out of 197 reviews
Rating 4 - Poor. 24 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Séfora

Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

10/10 Excellent

LORIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Aucilene Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities
Muito agradável, atendimento satisfatório. Excelente localização.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jucimar

Stayed 1 night in Nov 2024

6/10 Okay

fefe maravilhosa de coração

Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service
Ótimo custo benefício
Hotel muito bom, ótimo custo benefício, o atendimento dos recepcionistas foi excepcional, muito atencioso e prestativo… O quarto triplo (1 cama de casal e 1 de solteiro é um pouco apertado, porém nos atendeu com um casal e uma criança. As camas talvez poderiam melhorar um pouco, São colchões de molas e me pareciam bem usados e desgastados já. Mas em um geral eu indico com tranquilidade para todos. O principal ponto positivo é a localização, de frente para a basílica, a vista é perfeita!
Foto da sacada
Stayed 1 night in Nov 2024

6/10 Okay

Adriana

Stayed 3 nights in Nov 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

SILVANA

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel horrível!
Uma pena um hotel com tao boa localização ter quartos como o que ficamos. Vou citar so os problemas mais relevantes: cheiro horrivel no corredor, portas do banheiro em um quarto descascadas, no outro imundas; para ligar o frigobar em um dos quartos tivemos que colocar ele no chao pra achar a tomada atras dele, nao tinha nemhum quarto com banheiro acessivel para meu filho cadeirante, teve que escovar os dentes com um copo do lado de fora sem passagem para a cadeira de rodas ate o banheiro; paredes dos banheiros imundas e encardidas; os lençóis e fronhas tao velhos e encardidos, uma vergonha nao renovarem as roupas de cama sendo que as diarias nem sao tao baratas. Achei uma falta de respeito com os hóspedes oferecer hospedagens em tao pessima condições de uso e higiene. Nota zero!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vivian

Stayed 1 night in Oct 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já é a segunda vez que me hospedo nesse hotel, e acho tudo ótimo
Stayed 1 night in Oct 2024

8/10 Good

Paulo Roberto D

Stayed 1 night in Oct 2024

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Urânia

Liked: Staff & service, property conditions & facilities, room comfort
Atendeu ao que precisávamos.
Nem podemos avaliar muito, pois foi somente uma diária e atendeu as necessidades, ainda mais que é o período de maior movimento por conta das festividades da Padroeira. Maior destaque fica para o atendimento, pois todos os funcionários foram super cortês, inclusive de deixarmos bem a vontade, sem frescura. A suíte simples, mas tudo funcionando e sem problemas. Talvez só necessário melhorar na limpeza do box, pois tinha cabelo no vidro e reforma da porta do banheiro, pois está descascando. Café da manhã com bastante variedade e tudo fresquinho. Sentimos por não ter curtido o espaço do bar/piscina/jacuzzi, parecia ser bem legal, familiar. Tinha visto algumas queixas sobre o hotel no quesito da limpeza, mas ao meu ver, os hóspedes é que precisam melhorar, serem mais responsáveis e respeitosos, dizemos isso por conta de ver um monte de batatas fritas jogada num canto. Custa todos colaborarem para terem um lugar melhor? Parece que fazem de propósito. No mais, só temos gratidão pela acolhida.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva Aparecida

Stayed 4 nights in Sep 2024

10/10 Excellent

Gleison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

aladim

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

MARCELO FREITAS

Liked: Cleanliness
Razoável, chuveiro e torneiras do quarto, precisando de manutenção.
Stayed 1 night in Sep 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de acordo com as propagandas.
Escolhi o Santuário pelas avaliações dos usuários e o fato de estar próx. a Basílica também foi uma opção. Acomodações ótimas, funcionários prestativos e educados. Café da manhã bem servido com boas opções. Obrigado voltaremos!!!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM PRECISANDO DE REFORMA
Hotel precisando urgente de uma reforma, péssimo banheiro, recepção antiga, bar da piscina com som ao vivo e alto até 21hrs, dando para escutar do 11° andar, resumindo precisando de uma reforma geral. Ponto positivo café da manhã, excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanderlam Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa, já me hospedei outras vezes indo de excursao
Stayed 2 nights in Jul 2024

6/10 Okay

Rodrigo

Liked: Staff & service
Stayed 2 nights in Jul 2024