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Hotel FRANQ

4.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hotel FRANQ

Exterior
Lobby
Luxury Suite | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
The current price is AED 572
AED 630 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room (Small)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Small)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Minibar, in-room safe, desk, laptop workspace

Cosy Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Exterior

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About the neighborhood

Map
Kipdorp 10-12, Antwerp, 2000

What's nearby

  • Cathedral of Our Lady - 6 min walk - 0.5 km
  • Antwerp Market Square - 6 min walk - 0.5 km
  • Green Square - 6 min walk - 0.5 km
  • Antwerp Zoo - 15 min walk - 1.3 km
  • Port of Antwerp - 15 min walk - 1.3 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 23 min drive

Restaurants

  • ‪Café De Zwaan - ‬1 min walk
  • ‪Thai By Sanito - ‬2 min walk
  • ‪Fiera Antwerp - ‬3 min walk
  • ‪Hotel FRANQ - ‬1 min walk
  • ‪Den Echo - ‬3 min walk

About this property

Hotel FRANQ

Luxury upscale hotel near Antwerp Market Square
Close to Antwerp Zoo, Hotel FRANQ provides a terrace, a garden, and a library. The on-site restaurant, Restaurant FRANQ, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a banquet hall
  • An elevator, meeting rooms, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel FRANQ feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Dutch, English, French

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25.00 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:00 AM: EUR 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant FRANQ
  • Franq Bar

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night
Cribs (infant beds) are available for EUR 50.0 per night

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 78 per room (one-way)
  • Covered self parking fee: EUR 25.00 per night
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp

Frequently asked questions

Is Hotel FRANQ pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel FRANQ?

Self parking is available for EUR 25.00 per night. Limited spots are available.

What time is check-in at Hotel FRANQ?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel FRANQ?

Check-out is at noon.

Does Hotel FRANQ provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 78 per room applies.

Where is Hotel FRANQ located?

Located in Old Town, this luxury hotel is within a 10-minute walk of St. Carolus Borromeus Church and Antwerp Market Square. University of Antwerp and Farmers' Tower are also within 10 minutes. Antwerp Central Station is 15 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 15 minutes.

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Hotel FRANQ Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 247 reviews
Rating 8 - Good. 63 out of 247 reviews
Rating 6 - Okay. 14 out of 247 reviews
Rating 4 - Poor. 2 out of 247 reviews
Rating 2 - Terrible. 0 out of 247 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Hotel
Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024

6/10 Okay

Shahrooz

Liked: Room comfort
Disliked: Property conditions & facilities
Fine
Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with high quality services and decor. I look forward to future visits.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is a wonderful hotel with excellent staff located in a great location for shopping and eating.
Stayed 5 nights in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with superb staff and rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl Hou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful heritage hotel with great service!
The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore! All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay again
Excellent stay. Very welcoming staff and very helpful. Great central location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Staff & service
Netta was really helpful Beautiful hotel and great location
Stayed 1 night in Sep 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Wessel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel in beautiful mansion. Excellent Michelin * restaurant. Close to historic center of Antwerp.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay!
Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Stayed 3 nights in Mar 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good choices for breakfast. Constructing work in front of the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
Excellent hotel in a great location
Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 1 night in Aug 2023