8/10 Good
Casey S., Great Bookham
2 Sep, 2024
Good location - pool out of use!
We stayed for 2 weeks in August. The apartment is a good size and in a good location. On arrival we were advised that the pool was out of use, this lasted 8 days - very disappointed, we had specifically booked this apartment for a pool. We had to contact the owner to have the outdoor area cleaned, which was then done the same day. The apartment could have been cleaned better, there was sand on the floor. The apartment didn’t have enough towels, we had to buy hand towels from the local market and there was no offer of a mid holiday freshen up, I spent an afternoon washing all the bedding and towels, getting it dry and remaking the beds. I would normally expect this to be done during a 2 week holiday.
Casey S.
Stayed 14 nights in Aug 2024