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"Good"

"Loved the character of the rooms and the convenience to everything. "

"Great hospitality. Beautiful hotel."

"Great service. Nice place and easy access to main attractions "

"Everything was awesome, from the cleanliness of the property to the friendliness of the staff. Raffa, Glenda, Marco, Carolina, Micks, and Vincent greeted us with a smile and superior hospitality multiple times everyday. They all were very helpful with assisting us trying to locate our checked luggage from the airport to helping me find a local golf course to suggesting food for us to try to trying to locate the many wine windows around the city. We will visit Italy again one day and we already decided that this property will be where we stay while we are there. Thank you for everything. (And just in case Raffa and Glenda sees this, our checked luggage never left the Charlotte airport...smh)"

"Staff was exceptionally helpful and friendly. The entire hotel was spotless. The location was central to most historic sites/museums , made the entire trip enjoyable."

"It was such a wonderful place to stay. Everything was of good quality, made with care and gusto. Perfectly aligned with the city "

"Stayed 2 nights fantastic location central Florence walking distance to all attractions. Modern hotel with all facilities you would require..gym,spa, excellent restaurant. Breakfast was beautifully presented (buffet) everything was available. Staff excellent service, room very comfortable would definitely stay again."

"Phenomenal stay and we would absolutely return again! Amazing breakfast, excellent customer service, superb room upgrade, and great VIP benefits (free wine). Thank you for making our special memories even more remarkable."