Cathedral Basilica San Nicola Pellegrino - 15 min drive
Trani Beach - 16 min drive
Getting around
Trani Station - 21 min drive
Karol Wojtyla Airport (BRI) - 47 min drive
Restaurants
Good for Food - 5 min walk
El Tapas De Poldo - 2 min walk
Bar Cherie - 3 min walk
La Dolce Sosta - 7 min walk
Stick & Chips - 6 min walk
About this property
Cristal Palace Hotel
Upscale hotel
Free continental breakfast, a garden, and a bar are just a few of the amenities provided at Cristal Palace Hotel. The on-site restaurant, La Fenice, features Mediterranean cuisine. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free train station pick-up, valet parking (surcharge), and express check-out
Express check-in, laundry services, and a front-desk safe
Meeting rooms, free newspapers, and a 24-hour front desk
Room features
All guestrooms at Cristal Palace Hotel boast thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
Bathrooms with showers and bidets
Flat-screen TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered valet parking on site (EUR 10 per day; includes in/out privileges)
Height restrictions apply for onsite parking
Onsite parking options include a carport and a garage
Roundtrip airport shuttle (surcharge)
Free train station pick-up shuttle
Food and drink
Free continental breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 bar
24-hour room service
Restaurants on site
La Fenice
Family friendly
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Conference space (430 square feet)
Meeting rooms
Outdoors
Garden
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable/satellite channels
Flat-screen TV
Pay movies
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Desk
Free newspapers
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered valet parking fee: EUR 10 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Cristal Palace Andria
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel Andria
Frequently asked questions
Is Cristal Palace Hotel pet-friendly?
Yes, this hotel allows pets (limit 1 total).
How much is parking at Cristal Palace Hotel?
Valet parking is available for EUR 10 per day.
What time is check-in at Cristal Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.
What time is check-out at Cristal Palace Hotel?
Check-out is at 10:30 AM.
Does Cristal Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Cristal Palace Hotel located?
Situated in Andria, this hotel is within a 15-minute walk of Palazzo di Citta, Andria Cathedral, and Palazzo Ducale. Borgomurgia House Museum is 0.6 mi (0.9 km) away.
Cristal Palace Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 69 reviews" "
10 - Excellent
21
Rating 8 - Good. 30 out of 69 reviews" "
8 - Good
30
Rating 6 - Okay. 15 out of 69 reviews" "
6 - Okay
15
Rating 4 - Poor. 2 out of 69 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 69 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
bianca
Traveled with partner
17 February 2023
Liked: Cleanliness, staff & service, amenities
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times.
Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower.
That, I had told them too.
They did offer another room, but I was staying just for 3 nights, so I declined.
Okay, in the overall.
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
Verified traveler
Stayed 2 nights in Jul 2019
8/10 Good
Verified traveler
1 June 2019
Liked: Cleanliness, staff & service
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day.
Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
Esperienza meravigliosa. Hotel pulitissimo, colazione super abbondante e fresca, personale gentilissimo e attento ad ogni esigenza. Siamo rimasti piacevolmente stupiti dall’accoglienza e abbiamo trascorso un bellissimo soggiorno. Struttura consigliatissima.
Faticosa solo la questione del parcheggio che non è disponibile in Hotel e viene pagato come extra con la macchina consegnata a loro. Per il resto tutto bene, molto cordiale il personale della colazione che è ricca e varia
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
Struttura moderna e ben tenuta, staff cortese e disponibile. Stanza molto pulita e confortevole bagno spazioso e letto molto comodo. Colazione dolce e salata con presenza di prodotti tipici locali. Bella posizione centrale ma riservata, servizio di parcheggio in loco con servizio di car valet. Consigliato.
Ci sono 4 stelle e 4 stelle. Si tratta di un albergo a Andria che non è proprio il massimo della modernità. Le stanze sono essenziali e l’arredo è un po’ vecchio. Sicuramente la situazione COVID non ha aiutato e dunque c’era un servizio essenziale sia a cena che a colazione. La nota davvero positiva è il personale, molto gentile e premuroso.