The staff members in this hotel were pleasant and helpful. We were greeted promptly, politely and given adequate directions to find our way around the hotel.
The breakfast was very nice and the staff member serving it was accommodating.
However, upon arrival, I went to my room and noticed what appeared to be tomato soup spilled on the door handle and door. Cleaning it off, it did indeed look like tomato soup.
The bathroom appeared to be not cleaned at all. A necklace had been left on the counter, making it look like the counter had not been wiped down. The bathtub was slick and seemed oily.
The carpet in the room was very stained, there were cigarette burns on the curtains and the surfaces had not been wiped off.
The gardens on the grounds were full of weeds and not kept up at all. The elevator was in need of a good cleaning as was the pool.
This was a very disappointing experience.