2/10 Terrible
Tiffany A.
2 December 2024
Liked: Cleanliness
Comedy of Broken Dreams
Our experience was so bad it was comical. We booked this place because of the private hot tub which was not working. We were notified the day before it was out of service but could not cancel because we were past the refund deadline. We decided to make the best of it but then were surprised when the fan on the gas fireplace made a cranking noise when it kicked on. This is the only heating in the cabin so either you had no heat, or it sounded like you were in an engine room. It was so bad we couldn't hear eachother speak when in the livingroom or kitchen. The property manager was very responsive and we were able to get by with space heaters, but I wouldn't describe our visit as cozy and relaxing which was the intention. We will be refunded for the missing "amenities" but I'm not sure how many people would consider heating an "amenity" in Alaska in the winter. Our trip to Girdwood will be something we laugh about together for years to come.
Tiffany A.
Stayed 2 nights in Nov 2024