We had a single night stay here for a group of 10. I'll start with the good (ish). The property although older and dated was generally clean and as described in the listing. Getting access to the unit was complicated - no code was given until texting a copy of id (seems unnecessary but ok). He attempted to call night before, didn't leave a voicemail but did sent a short text (with no details) to which I responded to but no response. The day of, when trying to look up check-in details, I seem the ID request - so I texted the copy of my ID and our planned arrival time, no response, 30 min prior to arrival called the number and left voicemail, no response. Finally when at the property, I called again and was finally able to connect and get the check-in code. We arrived around 10 PM, then around 11:30 PM, two people enter the unit. We find out they are also a group of 10 people who had booked the unit for the same night and had also received the same code as us. So after the entire complicated process of check-in and wanting to make sure the only the right people entered the unit, they had still missed that they double booked the unit and gave two groups the code. When contacted by the other group, the only response was yeah that happens sometimes, I can give you a refund. No effort to assist in finding a location or providing different arrangements. So here we stand at near midnight helping this other group try to find help this other group try to find hotel options for 10 people.