2/10 Terrible
Nimish
Traveled with partner
18 December 2024
Disliked: Staff & service
This old bungalow-turned-hotel had charm, but our stay was marred by issues. No lift was a significant inconvenience when a medical emergency cropped up. Two dogs on campus may delight some, but not all. Personalized service was lacking; we felt no connection with the owner or staff. Old family photos in corridors felt creepy.
Rigid policies were another letdown. They can ask you to pay extra for early check-in, in cash. Despite a medical emergency prompting a two-day early checkout, with 16 hours' notice, we were charged for an extra day. This inflexibility and lack of empathy overshadowed the hotel's potential. It might work for some, but, overall, for us, it fell short of expectations.