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Hotel City Heart

3.0 star property
Make memories by the Golden Temple then return to a hotel that’s always ready to help you plan your next adventure.

Choose dates to view prices

Photo gallery for Hotel City Heart

Executive Double Room, 1 Bedroom, Non Smoking | View from room
Lobby
Restaurant
Deluxe Double Room, 1 King Bed, Non Smoking | Bathroom | Free toiletries, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

View all photos for Executive Double Room, 1 Bedroom, Non Smoking

Executive Double Room, 1 Bedroom, Non Smoking | Premium bedding, free wired internet

Executive Double Room, 1 Bedroom, Non Smoking

Highlights

Fireplace
Air conditioning
TV
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | Premium bedding, free wired internet

Deluxe Double Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
TV
Premium bedding
Ceiling fan
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Surestay Hotel By Best Western Model Town Amritsar

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 26 reviews
The price is AED 104
AED 116 total
includes taxes & fees
21 Feb - 22 Feb
Surestay Hotel By Best Western Model Town Amritsar

About the neighborhood

Map
Near Golden Temple, Opp. Jallianwala Bagh, Amritsar, Punjab, 143001

What's nearby

  • Jallianwala Bagh Monument - 1 min walk
  • Akal Takht - 5 min walk
  • Golden Temple - 6 min walk
  • Hall Bazar - 9 min walk
  • Katra Jaimal Singh Market - 9 min walk

Getting around

  • Amritsar Junction Station - 8 min drive
  • Raja Sansi Intl. Airport (ATQ) - 13 min drive

Restaurants

  • ‪Bhai Kulwant Singh Kulchian Wale - ‬1 min walk
  • ‪The Free Kitchen - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Gurdas Ram Jalebi Wale - ‬1 min walk

About this property

Hotel City Heart

Hotel near Golden Temple
Hotel City Heart provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room wired internet.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and free newspapers
  • A 24-hour front desk, concierge services, and tour/ticket assistance
Room features
All guestrooms at Hotel City Heart boast thoughtful touches such as fireplaces and premium bedding, in addition to amenities like free internet and air conditioning.
More conveniences in all rooms include:
  • TVs with premium channels
  • Ceiling fans and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Refrigerator (on request)

More

  • Fireplace
  • Free newspapers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 750.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 1000 per vehicle (one way)
  • Rollaway bed fee: INR 750.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

Hotel City Heart Amritsar
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City Heart Hotel
Hotel City Heart Baba Bakala
Hotel City Heart Amritsar
City Heart Amritsar
Hotel Hotel City Heart Amritsar
Amritsar Hotel City Heart Hotel
Hotel Hotel City Heart
City Heart
Hotel City Heart Hotel
Hotel City Heart Amritsar
Hotel City Heart Hotel Amritsar

Frequently asked questions

Is Hotel City Heart pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel City Heart?

Check-in begins at noon.

What time is check-out at Hotel City Heart?

Check-out is at noon.

Does Hotel City Heart provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 1000 per vehicle applies.

Where is Hotel City Heart located?

Located in Old City, this hotel is within a 10-minute walk of Jallianwala Bagh Monument and Golden Temple. Central Sikh Museum and Akal Takht are also within 10 minutes. Bhagtanwala Station is 29 minutes by foot.

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Hotel City Heart Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been so many years my parents travel twice to amritsar in a year and everytime they stay at city heart they have the best experience every time …
Stayed 1 night in Jul 2022

2/10 Terrible

Gursharan Singh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is. It good to stay with family. Fan was not working and no proper staff available to help or clean. Sheets were dirty and mattress was very old and poor quality. Don’t recommend this property.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jasdeep

Stayed 1 night in Jun 2023

2/10 Terrible

sanjay

Stayed 1 night in Sep 2022

6/10 Okay

Gurvinder

Stayed 3 nights in Mar 2022

10/10 Excellent

Dilraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and comfy stay, secured. Everything we needed.
Stayed 4 nights in Dec 2021

4/10 Poor

Kiran

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this hotel does not have any heating systems in the room. Which is completely cruel considering the temperature is low 2-5 degrees. When we asked the staff for heating in the room they said they don’t have any which is really odd as there was a heating system in the room. Secondly, the rooms are not sound proof at all. Other guests who were staying at the hotel have zero courtesy for others as there were kids screaming in the hall ways and running up and down the stairs early at 5-6am. The staff should remind guests to be sensitive to their surroundings as others are staying as well. Even though this is walking distance to the golden temple I would recommend staying somewhere else as the no heat in rooms is cruel.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to golden temple best place ... everytime we stay at the same hotel
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel my parents prefer this hotel wenever they come to amritsar near to everything
Stayed 1 night in Dec 2020
This review was submitted before 2018 and has not been verified.

4/10 Poor

Diego, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No wifi at hotel, so upgraded to hotel city park.
We were shown 2 rooms on 3rd floor with street view but upon check in were given a back facing room. Terrible view. No internet. After a long time of trying, we were moved to the nearby sister property City Park. Definitely upgrade. Definitely recommend staying at City Park. Staff very friendly and polite.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Ok for what we visited for.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Trevligt hotell i trevlig stad
Det här är ett trevligt hotell med perfekt läge i gamla delen av Amritsar. Amritsar visade sig för övrigt vara en mycket trevlig liten stad som jag varmt vill rekommendera att besöka under en Indienresa. Då är det här hotellet ett bra alternativ. Städningen behöver dock bli bättre på hotellet.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

thorleif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location near Golden Palace
Perfect location. No breakfast in the hotel, but you'll find restaurants close by.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very poor quality hotel
It is one of the worst hotel with no basic facilities like even a tea or coffee maker in the room. locally they are selling the rooms at SGD 46 per night. The bed linens were dirty & used. Expedia should never recommend such hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
hotel confortable
Buena atención
This review was submitted before 2018 and has not been verified.

6/10 Okay

Shalini

Disliked: Staff & service
Convenient location
1. Hotel did not have any booking details and asked us to show the printout! 2. Very close to Golden temple making it very easy to walk to the temple any time of the day. 3. TV / setup box remote was not working 4. During check out, their credit card machine did not work (multiple cards, several attempts). They had to send a man with us to their other property. It took half an hour to settle the bill.
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Liked: Cleanliness, room comfort
Good hotel terrible wifi.
Clean, simple, comfortable hotel, and that's it. No extras here. Wifi is free, and available, and terrible. Can only connect one device, and automatic log-offs frequently. All in all, a good hotel if location is your goal.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Amritsar
The best location to visit the Golden Temple which is meters away from the property. The room was super clean with modern amenities and good linen.
This review was submitted before 2018 and has not been verified.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated for Golden Temple.
Hotel undergoing upgrade so a bit noisy during the day. Room basic but adequate and at a reasonable cost.
This review was submitted before 2018 and has not been verified.

8/10 Good

Maike, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place of peace in Amritsar
Great location - close to everything, very friendly staff, room was simple but clean,
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed Expectations
Very large, clean, well maintained room. A/C blasting. Super comfortable large bed. More than I expected. Less than 7 minutes walk to Golden Temple. Very kind staff. I highly recommend.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Very close to Golden Temple
TV would not work in my room so they upgraded me to new room. Staff friendly and helpful. Organised my trip to Wagah Border for reasonable price.