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Hotel & Spa Hacienda Panoaya

3.5 star property
Hotel in Amecameca with a full-service spa and free breakfast

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Exterior
Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets
Standard Room | Children's play area - outdoor
Double Room | Bathroom sink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping
The price is AED 387
AED 464 total
includes taxes & fees
22 Jan - 23 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Double Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Room

Highlights

Fireplace
Private spa tub
Heating
Free cribs/infant beds
LCD TV
Down duvet
Private bathroom
Designer toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is AED 236
AED 283 total
includes taxes & fees
8 Jan - 9 January 2025
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About the neighborhood

Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900

What's nearby

  • Hacienda Panoaya - 1 min walk
  • Paso de Cortes - 25 min drive
  • Iztaccíhuatl-Popocatépetl National Park - 28 min drive
  • Iztaccihuatl Trailhead - 40 min drive
  • Estadio Azteca - 49 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive

Restaurants

  • ‪Mercado de Amecameca - ‬3 min drive
  • ‪Hacienda Panoaya - ‬1 min walk
  • ‪Café, Panes y Pasteles de Tenango - ‬2 min drive
  • ‪La Nueva - ‬19 min walk
  • ‪El Castillo de los Venados - ‬4 min walk

About this property

Hotel & Spa Hacienda Panoaya

Property highlights
Take advantage of free continental breakfast, a free daily manager's reception, and a garden at Hotel & Spa Hacienda Panoaya. Treat yourself to a hot stone massage at the onsite spa. Free WiFi in public areas is available to all guests, along with a playground and a sauna.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Smoke-free premises, a banquet hall, and coffee/tea in the lobby
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel & Spa Hacienda Panoaya feature comforts such as fireplaces, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM–12:30 PM
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers

Spa

  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • This property does not have elevators

More

  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV

More

  • Fireplace
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Does Hotel & Spa Hacienda Panoaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel & Spa Hacienda Panoaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Hacienda Panoaya?

Self parking is free at this property.

What time is check-in at Hotel & Spa Hacienda Panoaya?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel & Spa Hacienda Panoaya?

Check-out is at noon.

Where is Hotel & Spa Hacienda Panoaya located?

Situated in Amecameca, this spa hotel is in the same region as Estadio Azteca and Zócalo.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 93 reviews" "
Rating 8 - Good. 26 out of 93 reviews" "
Rating 6 - Okay. 10 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Ligia

Stayed 1 night in Dec 2023

10/10 Excellent

Jesus, Boston

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Olivia

Stayed 1 night in Nov 2023

6/10 Okay

Kerri

Traveled with family and small children
Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023

8/10 Good

ADRIANA

Stayed 1 night in Jul 2022

6/10 Okay

María del Rocío

Stayed 2 nights in Apr 2022

6/10 Okay

gabriela

Stayed 1 night in Feb 2022

10/10 Excellent

Vasthy Azul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Stayed 2 nights in Sep 2021

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Stayed 1 night in Aug 2021

8/10 Good

Amellalli

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to the Park/Zoo/Museum is excellent.
Stayed 2 nights in Jun 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Armando

Stayed 3 nights in Nov 2020

10/10 Excellent

MARIANA

Stayed 1 night in Nov 2020

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip! And those “Chiles en Nogada” to die for !!!
Stayed 4 nights in Aug 2020

10/10 Excellent

Yunuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

CARLOS EDUARDO

Stayed 2 nights in Jul 2024

8/10 Good

sandras

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
LAS INSTALACIONES BIEN, LA HABITACION SE SALVA PERO EL BAÑO PARECIA VIEJO, DESPINTADO, LA CERRADURA NO SERVIA.
Stayed 1 night in Oct 2024

6/10 Okay

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien, el único problema es el personal encargado de las resevaciones, tiene muy poca orientación hacia la satisfacción del cliente, y trato poco cortés. Solicitamos apoyo para realizar el check in 15 minutos antes, y no accedieron, solicitud que incluso se intentó pedir con semana de anticipación, y la respuesta en su caso ni si quiera llegó a ser cordial.
Stayed 1 night in Oct 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024