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"It was a very beautiful and clean hotel. Dog friendly being a plus. The staff was very helpful and attentive. "

"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"Excellent hotel; very modern and new. Only drawback was the check-in. Our flight arrived at 10 and we were at the hotel at 1045. Staff said room was ready as there is a queue for cleaning. I do understand that, but we finally got our room at 2PM. It would have been nice to perhaps bump it up for people waiting. Otherwise, hotel was excellent, food in the restaurant was lovely, in room massage was great. Staff was attentive and friendly. Highly recommended. "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."

"No water kettle no glasses. "

"This is a most excellent hotel!"

"Great place. Very comfortable and breakfast buffet among the best! Would definitely recommend!!!"

"Very friendly reception, a charming hotel in a great location right in the city centre"