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Frazel Heritage Hotel

3.0 star property
Hotel in Alor Setar with free breakfast and a 24-hour front desk

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Photo gallery for Frazel Heritage Hotel

Lobby
Balcony view
53-inch Smart TV with cable channels
Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AED 263
AED 292 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Triple Room, City View

Family Triple Room, City View | Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Suite With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Super Single Twin Deluxe

Premium bedding, down comforters, minibar, in-room safe

Super Single Twin Deluxe

  • Sleeps 2
  • 2 Twin Beds

Elite Single Room, 1 Bedroom, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Twin Bed

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Property entrance

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7.6 out of 10, Good, 165 reviews
The price is AED 121
AED 139 total
includes taxes & fees
13 Mar - 14 Mar
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About the neighborhood

Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Menara Alor Star - 4 min walk - 0.4 km
  • Pekan Rabu Complex - 11 min walk - 1.0 km
  • Darul Aman Stadium - 2 min drive - 2.0 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪China Town Food court唐人街饮食中心 - ‬4 min walk
  • ‪Boat Noodle - ‬4 min walk
  • ‪Mykōri Dessert Café - ‬2 min walk
  • ‪Vest Café - ‬4 min walk
  • ‪Zus Coffee - ‬4 min walk

About this property

Frazel Heritage Hotel

Hotel in the city center
You can look forward to free to-go breakfast, laundry facilities, and conference space at Frazel Heritage Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, meeting rooms, and multilingual staff
  • A banquet hall, concierge services, and a water dispenser
Room features
All guestrooms at Frazel Heritage Hotel feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 53-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Free offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Conference space (510 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room

More

  • Designated smoking areas
  • Romance packages available
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 53-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

Is Frazel Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Frazel Heritage Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Frazel Heritage Hotel?

Check-out is at noon.

Where is Frazel Heritage Hotel located?

Located in the heart of Alor Setar, this hotel is steps from Aman Central, Menara Alor Star, and Galeri Sultan Abdul Halim. Alor Setar Tower and Clock Tower are also within 5 minutes.

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Frazel Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

MOHD FAHAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024