Royal Tulip Almaty

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Royal Tulip Almaty

Reception
Indoor pool
Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Free WiFi
The current price is AED 869
AED 973 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 128 sq m
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 King Beds

Presidential Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Map
M. Ospanov Street 401-2, Almaty, 050020

What's nearby

  • Dostyk Plaza - 4 min drive - 3.8 km
  • Almaty Tower - 7 min drive - 4.3 km
  • Panfilov Park - 8 min drive - 6.6 km
  • Zenkov Cathedral - 8 min drive - 7.3 km
  • Almaty Opera House - 8 min drive - 7.2 km

Getting around

  • Almaly - 19 min drive
  • Almaty Station - 27 min drive
  • Almaty (ALA-Almaty Intl.) - 31 min drive

Restaurants

  • ‪Justo Lounge bar - ‬14 min walk
  • ‪AB Restaurant - ‬4 min walk
  • ‪Royal Tulip Terrace - ‬1 min walk
  • ‪Europolis Restaurant - ‬6 min drive
  • ‪У Афанасича - ‬2 min drive

About this property

Royal Tulip Almaty

Luxury family-friendly hotel located in Medeu District
Take advantage of a free breakfast buffet, a nightclub, and a rooftop terrace at Royal Tulip Almaty. Indulge in aromatherapy, a body treatment, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and coffee/tea in the lobby
  • A banquet hall, meeting rooms, and multilingual staff
Room features
All 165 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Plasma TVs with premium channels
  • Cookware/dishes/utensils, electric kettles, and ceiling fans

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Royal Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 7900 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Frequently asked questions

Does Royal Tulip Almaty have a pool?

Yes, this property has an indoor pool.

Is Royal Tulip Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Tulip Almaty?

Self parking is free at this property.

What time is check-in at Royal Tulip Almaty?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Royal Tulip Almaty?

Check-out is at noon.

Does Royal Tulip Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7900 per vehicle applies.

Where is Royal Tulip Almaty located?

This family-friendly Almaty hotel is located in the mountains, within 3 mi (5 km) of Almaty Tower, Dostyk Plaza and Colibri. Central State Museum and Kok Tobe Cable Car are also within 3 mi (5 km).

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Royal Tulip Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 53 reviews
Rating 8 - Good. 18 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022

8/10 Good

Dmitrii

Liked: Amenities, property conditions & facilities
the first toom was noisy, but changed upon asking
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022

2/10 Terrible

aditya kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible 5* hotel
Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.

4/10 Poor

WONSUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Byung Je

Stayed 1 night in Nov 2023

10/10 Excellent

HEECHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 및 맛있는 조식 모두 좋습니다.
Stayed 1 night in Sep 2023

8/10 Good

MARIAGRAZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene a parte il troppo caldo in camera! Poi ci sono rimasta male per aver dovuto pagare 80 euro per essere partita qualche ora prima. Non ho capito il motivo della richiesta assurda!!!

8/10 Good

M.A. Cassandra

Stayed 1 night in Nov 2022

10/10 Excellent

Tammy

Stayed 3 nights in Sep 2022

10/10 Excellent

Ibrahim

Stayed 1 night in Aug 2022

10/10 Excellent

Vinay

Stayed 4 nights in Aug 2022

8/10 Good

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021

10/10 Excellent

maymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel spa fabuleux
Stayed 6 nights in Nov 2021

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice
This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021

8/10 Good

ENG CHIONG

Stayed 2 nights in Feb 2020

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark
Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020