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Sheraton Club des Pins Resort

5.0 star property
Escape to this seaside resort where you can soak up some sun on your own private beach or unwind with relaxing treatments in an onsite spa.

Choose dates to view prices

Photo gallery for Sheraton Club des Pins Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Meeting facility
View from property
Private beach, sun loungers, beach umbrellas
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
The current price is AED 487
AED 568 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Lounge

Executive Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Balcony, Sea View

Lounge

Executive Suite, 2 Twin Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Down comforters, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Balcony, Sea View

Lounge

Presidential Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Lounge

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Lounge

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

View from property

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Balcony

View from property

Junior Suite, 2 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sofitel Algiers Hamma Garden

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 360 reviews
The price is AED 515
AED 600 total
includes taxes & fees
22 Feb - 23 Feb
Sofitel Algiers Hamma Garden

About the neighborhood

Map
Boite Postal 62 Club des Pins, Staoueli, Algiers, 16101

What's nearby

  • Garden City Mall - 10 min drive
  • Ben Aknoun Zoo - 14 min drive
  • University of Algiers III - 14 min drive
  • Stade 5 Juillet 1962 - 15 min drive
  • Algiers Central Post Office - 22 min drive

Getting around

  • Agha Station - 42 min drive
  • Houari Boumediene Airport (ALG) - 46 min drive

Restaurants

  • ‪Casbah Istanbul - ‬10 min drive
  • ‪Auberge du Molin - ‬11 min drive
  • ‪Taj Mahal - ‬12 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Sheraton Club des Pins Resort - ‬3 min walk

About this property

Sheraton Club des Pins Resort

Luxury family-friendly resort located in Zeralda
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Sheraton Club des Pins Resort. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in Ayurvedic treatments, a body wrap, and a facial at the onsite spa. The on-site Italian cuisine restaurant, La Trattoria Restaurant, serves dinner. Fitness classes are offered at the health club; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), 4 outdoor tennis courts, and a banquet hall
  • An elevator, a 24-hour front desk, and multilingual staff
Room features
All 419 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Recycling, free infant beds, and electric kettles

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: DZD 3000 for adults and DZD 3000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Trattoria Restaurant
  • La Brasserie Restaurant
  • Le Tassili
  • PanAsia
  • Le Petit Bleu Restaurant

Things to do

  • 4 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (6781 square feet)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service on Sunday from noon to 8 PM, Monday-Thursday 7 AM to 8 PM, and Friday 7 AM to 1 PM. For a fee, other pickup times can be arranged.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DZD 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: DZD 10000 per night
  • A tax is imposed by the city: DZD 600.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately DZD 3000 for adults and DZD 3000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: DZD 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Club des Pins
Sheraton Club des Pins Algiers
Sheraton Club des Pins Resort
Sheraton Club des Pins Resort Algiers
Sheraton Club Pins Resort Algiers
Sheraton Club Pins Resort
Sheraton Club Pins Algiers
Sheraton Club Pins
Sheraton Club Des Pins
Sheraton Club des Pins Resort Resort
Sheraton Club des Pins Resort Algiers
Sheraton Club des Pins Resort Resort Algiers

Frequently asked questions

Does Sheraton Club des Pins Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Club des Pins Resort?

As of 19 February 2025, prices found for a 1-night stay for 2 adults at Sheraton Club des Pins Resort on 28 February 2025 start from $145.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Club des Pins Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Club des Pins Resort?

Self parking is free at this property.

What time is check-in at Sheraton Club des Pins Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Sheraton Club des Pins Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Club des Pins Resort located?

Nestled on the beach, this Zeralda resort is within 9 mi (15 km) of Garden City Mall, University of Algiers III, and Ben Aknoun Zoo. Stade 5 Juillet 1962 and Delegation of the European Union are also within 12 mi (20 km).

Sheraton Club des Pins Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 176 reviews
Rating 8 - Good. 57 out of 176 reviews
Rating 6 - Okay. 29 out of 176 reviews
Rating 4 - Poor. 16 out of 176 reviews
Rating 2 - Terrible. 20 out of 176 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
I wish I had more time there. It was truly wonderful. The staff was friendly and amazing especially Louisa in the Club Lounge. The food is excellent. I am still thinking about the food. I also felt very safe and secure.
Clean, comfortable, lovely room
Delicious snacks from the club lounge.
Beautiful view
Outdoor pool
Stayed 6 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Franchement excellent voyage
Stayed 2 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay
Stayed 2 nights in Jul 2022

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing management team.

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious green areas and stunning sea view
I always go to Sheraton des pins when i come to Algiers, food is nice, hygiene level is high, staff are friendly.Internal swimming pool is amazing and sea beach is wide and big, clean and very satisfying. Rooms are big, clean, quiet and desk area is big to have work done.
Stayed 2 nights in Apr 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased. Malek the general manager was a gem. Selma was quiet a lady. Made us feel at home.

4/10 Poor

JOHN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a facelift.
Stayed 2 nights in Sep 2023

6/10 Okay

Wael Mahmoud Ismail

Disliked: Cleanliness, staff & service
This hotel has several significant issues. Firstly, they require a 10,000 DZD deposit upon check-in, but they don't inform you that this deposit is specifically for late check-out. If you charge any food to your room, they will call you as late as 1 AM, insisting that you immediately pay the restaurant bill, which is highly inconvenient. The rooms are infested with cockroaches, and there is mold in the bathrooms. Additionally, the room service is extremely poor—you could be calling them around the clock, yet your requests may never be fulfilled. The best solution for this place would be demolition.
Stayed 2 nights in Aug 2024

6/10 Okay

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not very good , I payed extra money when I checked in . The stuff very nice welcoming people, clean place & organized
Stayed 1 night in Feb 2023

2/10 Terrible

Kamal

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Took me 40 minutes for check in unfortunately
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great beach, but don't book it with Hotels.com
Steps away from an amazing private beach. Check in staff were not helpful during our confusing and tense 45-minute(!) check in process during which the hotel wanted to charge me more than what was specified on my Hotels.com booking (over and above the state and city tax that I already expected to have to pay). Breakfast buffet was average and not worth the 2500 Dinar ($25 USD).
Stayed 1 night in Sep 2022

2/10 Terrible

Tarik

Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Jul 2022

2/10 Terrible

ABDELMALEK

Disliked: Staff & service, property conditions & facilities
They ask me to by twice
Stayed 1 night in Sep 2022

6/10 Okay

Bruce

Liked: Amenities
It is now clear why this hotel receives such poor reviews. The check-in process took 28 minutes. We paid for sea view and they tried to put us in a garden view. During the checkout they tried to charge us for the room rate which we had pre-paid. The Fitness Center was EXCELLENT. Great massage! Many items on the menu in the bar and the restaurant were not available. Only one restaurant was open. This is a very nice 3-4 star hotel— but listed as a 5 star.
Stayed 1 night in Apr 2023

2/10 Terrible

Daleen

Disliked: Cleanliness, staff & service
My room was dirty no towels a/c wasn’t working properly. I paid for breakfast & happy hour. Arrived 30 mins before the end and they refused to serve me. Never again.
Stayed 1 night in Aug 2022

2/10 Terrible

dalila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was Terrible , I had 2 rooms and my teenagers kids were unable to be in the room … temperature was around 38 to 40 Celsius in the room and each time we open the window mosquitoes were terrible !! The problem is the air conditioner was down about a month before I checked in and no one informed us prior to our arrival, I asked for a fan and no availability to it … this is not a 5 stars hotel , I should have my money back Was a bad experience to be there I’m very disappointed and it was very expensive for this kind of experience, I want Expedia to assist me to get me a reimbursement from them because it wasn’t ok My son left the place ahead of time and I have the proof of newspaper as well the videos of talking about it as was scandal I will send you the paper written from the hotel management every day of my stay putting under our rooms and no one wanted to resolve the problem
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed!
Where do u start! Extremely disappointed! And frustrated me and my wife and our 8 month old baby and years old daughter had a terrible experience! Up on arrival Freida was welcoming and tried her best to help, however the check in was meant to be at 15:00 but we didn’t get a room till 17:30! We got to the room air conditioning don’t work! Only fan mode the room was boiling hot! The fridge didn’t work I tried calling reception from the room and guess what! The phone didn’t work!!! They replaced the fridge but all our baby food gone off as the new fridge needed a longer time to start cooling over 24hrs , the following day! The water cut out for few hours! And this kept happening 2 times a day every single day during our stay! The poor staff were responsive when we went down to speak to them but there is nothing that they can do not one single manger came out to speak to me and apologise or even explain this water cut ! I couldn’t shower or was our kids! Even worse electricity cut out while I was in the gym and everything went pitch black, it was very dangerous with all the weights around and other people using equipments, I had a very bad holiday I give credit to few individuals who were very helpful and polite 3 ladies from the fitness ouided, amara, khadija , and there was a man called gussied from the beach team who was amazing always helping with the pram and kids and setting things up for us , really nice person, apart from that I’m very disappointed with the Maintanence
Stayed 4 nights in Aug 2022

10/10 Excellent

Ayoub

Stayed 1 night in Jul 2024

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans professionnalisme rien ne vaut
Infrastructure qui pourrait être extraordinaire totalement annihilée par un manque de management, de volonté, de rigueur et de compétence. 4 manques rencontrés systématiquement dans toutes les prestations de l’hôtel (Check in déborde, lent et indolent- piscine et abords sales - chambre mal entretenue et malodorante - cafétéria et restaurants complètement désorganisés)
Stayed 1 night in Jun 2024

10/10 Excellent

FATIHA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Abdelghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
Bof
Service loin des standings d’un 5* ou de la chaîne Mariott. Les - : L’accueil n’est pas à la hauteur (réception, bar au lobby), les chambres sont vétustes (cadre de porte qui ne tient pas), nous avons été réveillé en pleine nuit par l’alarme incendie (pendant 30 minutes) sans explication et encore moins d’excuse. Pas de serviette dans les chambres après nettoyage (il faut les réclamer avec une chance sur deux de les avoir). Les clients ne sont pas traités de manière équivalentes. - Les + : la piscine assez spacieuse, l’accès à la plage privé, toute la partie resto (nourriture très bonne, personnel professionnel). Suite à notre déconvenue (pas toutes exposées ici) nous avons eu un geste commercial. Conclusion :Ne venez pas dans cet hôtel si vous attendez les prestations d’un 5*. En revanche si vous souhaitez passer un moment loin du centre d’Alger pour seulement bronzer et manger ça conviendra.
Stayed 6 nights in Aug 2023

4/10 Poor

Samira

Réception nulle Parle trop fort Bousculade et dispute au niveau de la réception Manque d écoute au niveau du personnel à la réception
Stayed 1 night in Aug 2023

2/10 Terrible

Samira

Stayed 2 nights in Aug 2023