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Four Seasons Hotel Alexandria at San Stefano

5.0 star property
Luxury hotel on the beach, with indoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
One Bedroom Sea View Villa with Private Pool | Balcony view
Beach/ocean view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Pet friendly
The price is AED 1,102
AED 1,421 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Pool Terrace Room, King Bed

Terrace/patio

Pool Terrace Room, King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons, Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Four Seasons, Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Sofa bed - twin
  • 90 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Suite

Terrace/patio

Pool Terrace Suite

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 146 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Room, Twin Beds

Terrace/patio

Pool Terrace Room, Twin Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Deluxe Beach Suite

Desert view

One Bedroom Deluxe Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - queen
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Sea View Villa with Private Pool

Beach/ocean view

One Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
Pillow menu
  • 207 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe Beach Suite

Desert view

Two Bedroom Deluxe Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - queen
  • 150 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Sea View Villa with Private Pool

Beach/ocean view

Two Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
LED TV
Pillow menu
  • 429 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 189 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior City View Room, King Bed

Superior City View Room, King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior City View Room, King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Beach Suite

Desert view

Two Bedroom Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - queen
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Three Bedroom Sea View Villa with Private Pool

Beach/ocean view

Three Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 466 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Premium Beach Suite

Desert view

One Bedroom Premium Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - queen
  • 127.9 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Beach Suite

Desert view

One Bedroom Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - queen
  • 83 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior City View Room, Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior City View Room, Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Sea View Room, King Bed

Premium bedding, down comforters, minibar, in-room safe

Sea View Room, King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
Sofa bed - twin
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View Room, Twin Beds

City view

Sea View Room, Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Down duvet
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

SUNRISE Alex Avenue Hotel

On private beach
Pool
Breakfast included
Spa
9.0 out of 10, Wonderful, (390)
The price is AED 296
AED 382 total
includes taxes & fees
2 Jan - 3 January 2025
SUNRISE Alex Avenue Hotel

About the neighborhood

Map
399 El Geish Road, San Stefano, Alexandria, 21599

What's nearby

  • Stanley Bridge - 19 min walk - 1.6 km
  • San Stefano Grand Plaza - 4 min drive - 3.9 km
  • Bibliotheca Alexandrina - 6 min drive - 5.4 km
  • Pompey's Pillar - 8 min drive - 8.3 km
  • Montazah Palace - 13 min drive - 11.4 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 45 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬10 min walk
  • ‪هارديز - ‬9 min walk
  • ‪دومينوز بيتزا - ‬10 min walk
  • ‪البشبيشي - ‬13 min walk
  • ‪محسن كريم - ‬4 min walk

About this property

Four Seasons Hotel Alexandria at San Stefano

Luxury family-friendly hotel near Bibliotheca Alexandrina
Located close to Alexandria Stadium, Four Seasons Hotel Alexandria at San Stefano provides 2 poolside bars, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Treat yourself to Ayurvedic treatments, a body scrub, or reflexology at SPA, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Enjoy the 24-hour health club, as well as activities like fishing, beach volleyball, and racquetball/squash. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Valet parking (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), beach towels, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like heated floors and pillow menus.
Extra amenities include:
  • Children's slippers and free infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, heated floors, and electric kettles

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Valet parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 35 for adults and USD 35 for children
  • 7 restaurants and 2 coffee shops
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Beach Restaurant
  • Kala Restaurant
  • Stefano's
  • Byblos
  • Pool Bar and Grill

Things to do

  • 24-hour health club
  • 2 outdoor tennis courts
  • Art gallery
  • Beach volleyball
  • Children's pool
  • Fishing
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self parking fee: USD 6 per night (in/out privileges)
  • Valet parking fee: USD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Frequently asked questions

Does Four Seasons Hotel Alexandria at San Stefano have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Four Seasons Hotel Alexandria at San Stefano pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Four Seasons Hotel Alexandria at San Stefano?

Self parking is available for USD 6 per night. Valet parking is available for USD 6 per night.

What time is check-in at Four Seasons Hotel Alexandria at San Stefano?

Check-in begins at 3:00 PM.

What time is check-out at Four Seasons Hotel Alexandria at San Stefano?

Check-out is at noon.

Does Four Seasons Hotel Alexandria at San Stefano provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 120 per vehicle applies.

Where is Four Seasons Hotel Alexandria at San Stefano located?

Located in Sidi Jabir, this beachfront hotel is in the city center, 2.7 mi (4.3 km) from Bibliotheca Alexandrina, and within 6 mi (10 km) of Alexandria Stadium and Roman Theatre. Pompey's Pillar and Qaitbay Fortress are also within 6 mi (10 km).

Four Seasons Hotel Alexandria at San Stefano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 211 out of 256 reviews" "
Rating 8 - Good. 32 out of 256 reviews" "
Rating 6 - Okay. 8 out of 256 reviews" "
Rating 4 - Poor. 2 out of 256 reviews" "
Rating 2 - Terrible. 3 out of 256 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from check in to check out.. very professional and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

George, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Oct 2024

8/10 Good

abdullah

Stayed 3 nights in Jul 2024

10/10 Excellent

nassar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family great view ocean
Stayed 2 nights in Jul 2024

10/10 Excellent

Alaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the hotel exilent choice clean rooms, delicious breakfast, evening coffee shops, very secure and lots of things to do swim in beach or swim in one of the 3 swimming pools, play squash, use the fully equipped gym, sauna, jacuzzi and much more. The hotel has access to nice three floors mall.
Stayed 5 nights in Jul 2024

10/10 Excellent

tamer, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yusuf

Stayed 2 nights in Jun 2024

10/10 Excellent

Elhamy

Traveled with family
Service staff were amazing, just as example, Islam and Abdrl Tawab @ the beach restaurant, were just pure joy and cheer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Shareena, FARMINGDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque property: lobby, hallways, rooms, the grounds, beach area and pools. Awesome ocean view, along with private, comfortable & well served beach area. Well spaced outdoor dining..along with attentive staff & accomodative staff, within their capacities, from front desk, to dining/restaurant manager when couple of snags occured but were quickly addressed.

10/10 Excellent

Fady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly amazing. Aside from the top notch luxury of the hotel, it’s wonderful to be right in the middle of the city while having a completely quiet private beach and different pools to choose from. Mall right in the hotel for shopping, Food was great and so was the staff at the fish restaurant, Moustafa, Malala, Yara, and Nivine. Also the bar by the salt water pool by the beach was such a nice place to hang out at with great service, Ramy Zaky, Ibrahim and Martina and all the staff there made us feel so welcome, comfortable, and having the best time while there. Their kindness, professionalism, and pleasant demeanor really made us fall in love with the hotel even more. My family and I decided after this trip that this spot will be our yearly summer vacation spot. It surpassed our expectations and anywhere we went to before. Keep up the great work
Stayed 3 nights in Jun 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond spectacular 😍
Best hotel in Alexandria Egypt true 5 plus stars
Stayed 1 night in Jun 2024

10/10 Excellent

AMR, Yorkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff
Stayed 2 nights in May 2024

8/10 Good

Hessa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
overall experience was good
Stayed 3 nights in May 2024

10/10 Excellent

mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to San Stefano 4 Seasons multiple times within the last few years. It's pretty much the only choice if you are visiting Alexandria. Location, Amenities, Hospitality of staff, food...etc are all excellent. The view is just charming. Very well maintained. Highly recommended.
Stayed 5 nights in Mar 2024

10/10 Excellent

FAHAD

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is is our thid time here.
Amazing hotel. Great staff and very welcoming. Great location. Walk in to shoping mall. You will find every thing there. Sea view room very nice. We were 3 person. Breakfast was yummy and nice view .
Stayed 3 nights in Feb 2024

2/10 Terrible

Anisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived and got out the car a child from the street grabbed my arm the staff did nothing but luckily the driver I was with spoke to the child. We went into the hotel the receptionist informed us breakfast in dollars. No one asked to take our luggage to the room and so we were about to take it our self’s then noticed there was stairs so we asked someone to do it for us. Our room was fine even though the technology was outdated in terms of the tv being blurry and no usb plugs. We tried the Spa which I wish we hadn’t my mom got burnt in the steam The staff gave her cream and said they would follow up with a call to see how she was but they didn’t. I did speak to reception about this situation he also asked how was our stay. I explained that no one called to see how my mom was like they said and that the tv in my room does not work and I said technology was outdated. A electrician came he was not able to do anything because the Tv was ancient he said he would get a new one but he didn’t come in the morning. We had someone playing music in the room above at 2am in the morning I called room services and no one resolved it then had to call three other times for it to be resolved. There was no apology from the staff again. We did however go on there restaurants boat which I would highly recommend to have dinner as the staff are lovely there and a car will pick you from the hotel. All in all this hotel does not reflect the four season standard so I would avoid.
Stayed 1 night in Jan 2024

10/10 Excellent

Nudrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff was excellent especially Mirna at the front desk. Good variety and view at breakfast. Great view from room.
Stayed 2 nights in Jan 2024

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Adel, Louisville

Stayed 3 nights in Dec 2023

10/10 Excellent

Hassan, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the meaning of a 5-star hotel. Once in a while they should offer promotions with lower rates... I think I would be very tempted to stay a full week or two with the family. But even a 2-day stay is quite the experience.
Stayed 1 night in Nov 2023

8/10 Good

Shannon L, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seemed slightly older, but was very well kept. The hotel was clean. The beach and pool areas were very nice. The staff was top notch and the service was consistently excellent. Our only complaint was that we found every meal to be of poor quality: soggy lettuces, stale cereal, old eggs, everything seemed poorly and out-of-date in every dining venue. On the last day I became very sick. If you stay here, do not eat here.
Stayed 6 nights in Oct 2023

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023