Mainstay Suites Knoxville Airport

2.5 star property
Relax at this urban retreat where you can soak up some sun by the pool or get down to work at your own pace in our business-friendly spaces.

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Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Exterior
Nestled in the city center, Mainstay Suites Knoxville Airport offers a warm welcome with full breakfast, dry cleaning services, and a 24-hour gym. Connect to WiFi and make use of the 24-hour business center or unwind by the seasonal outdoor pool with sun loungers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
The current price is AED 294
AED 341 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
361 Fountain View Cir, Alcoa, TN, 37701

What's nearby

  • Maryville College - 5 min drive
  • Palace Theater - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in the city center
At Mainstay Suites Knoxville Airport, you can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Extended parking, an electric car charging station, and express check-out
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 81 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business center
  • Conference space (6458 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Frequently asked questions

Does Mainstay Suites Knoxville Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.

Is Mainstay Suites Knoxville Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mainstay Suites Knoxville Airport?

Self parking is free at this property.

What time is check-in at Mainstay Suites Knoxville Airport?

Check-in start time: 3 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mainstay Suites Knoxville Airport?

Check-out is at 11:00 AM.

Where is Mainstay Suites Knoxville Airport located?

Located in the heart of Alcoa, this hotel is within 3 mi (5 km) of Bicentennial Greenbelt Dog Park, Palace Theater, and Capitol Theatre. Maryville College and Blount County Historical Museum are also within 6 mi (10 km).

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 556 reviews
Rating 8 - Good. 171 out of 556 reviews
Rating 6 - Okay. 95 out of 556 reviews
Rating 4 - Poor. 54 out of 556 reviews
Rating 2 - Terrible. 44 out of 556 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service
Courteous and friendly front desk staff.
Stayed 2 nights in Feb 2025

4/10 Poor

Jesse

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Jonah

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty inside and outdated rooms are dirty bathrooms peeling paint moldy caulking in tubs ac/heat unit filters look and smell when it’s on like they’ve never been cleaned rooms had musty smell to them
Stayed 4 nights in Jan 2025

6/10 Okay

Sonti

Traveled with family
Liked: Amenities
Overall it was terrible, however the room had clumps of dirt on the couch and floor as it hadn't been vacuumed before we arrived. The tub also leaked the entire time (would not shut off completely) so we had to hear the water running constantly and it made the room humid and gave it a slight smell. The windows have visible mold growing on them and there were what looked to be poop smeared along the sliding bathroom door on both sides. There also was some yellowish liquid that was dripping down and dried to the wall just outside of the bathroom. As gross as this was for me, the rest of the room wasn't too bad, really. Comfortable bed, good heating/cooling, there were dishes in the cabinets for us to use as well as dishwasher detergent. The bathroom mirror was nice with the lighting behind it and the housekeeping staff was very sweet, kind, patient and helpful when we realized we forgot something in our room after checking out. I think I would stay here again but would immediately check the room and then report any discrepancies with the front desk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 5 nights in Jan 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm still here and I love it. The staff are very kind and it's a very clean environment. Breakfast is so good they have some good fried potatoes 😋😋😋 yummy....
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Stayed 2 nights in Dec 2024

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Dated property that has been renovated well. Bed had strange sound when getting in and out. Breakfast was nothing special....sausage was extremely done.
Stayed 2 nights in Dec 2024

8/10 Good

Anna P., Pineville

Stayed 3 nights in Nov 2024

8/10 Good

Payton

Stayed 4 nights in Nov 2024

10/10 Excellent

Dajour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Stayed 1 night in Oct 2024

6/10 Okay

Bashir Ahmed

Stayed 1 night in Jul 2024

4/10 Poor

Melinda

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Do better!
I have stayed here previously & I had a great time. This time however I was very upset. First there was hair in the sink & bathroom floor. The corners in the bathroom were caked with yuck! The bed was not clean, there was crumbs under the blanket & the cover was stained with a yellow substance. Then when I opened the cupboard to get a cup there was a bug…I’m sure you can guess what type. The children next door were jumping on the bed & running something along the wall till late. Even after asking for a new room. I come to the area to work with the homeless & veterans. I donate my time & don’t have money to spare. I would have changed hotels if I could’ve. Very disappointed as I had a great stay previously.
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Dwayne

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Dirty and Disgusting
There were bugs in the cabinet with the glasses and the glasses and drinkware were very dirty. I checked out 2 hours after I checked in because of these reasons.
Stayed 1 night in Nov 2024

2/10 Terrible

jeremiah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel specifically for the handicap access room. I showed up and we were put in a normal room that was very difficult for my wheelchair bound mother in law. There were no accommodations or discounts offered, and no other accessible rooms available. The prices were jacked up because there was some football game earlier in the day so I thought I was getting a nicer hotel. Stains on couch, chairs, and floor. Moldy, dripping shower all night long. The whole hotel smells funny. I realize now this is a bargain motel, but if you promise a room with handicap access you need to provide it.
Stayed 1 night in Nov 2024

2/10 Terrible

Lindsay

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room decent price
Everything was satisfactory. Arrived 30 minutes before check. Unfortunately was not able to get a room early. The staff were friendly. The room was clean. The mattress is a lot softer than I prefer so that caused a few problems but those are me problems not the hotel problems.
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is near restaurants and the parking lot is well lit. Our room was extremely dirty. The mattresses were badly stained. No linens were provided for the pull out sofa. There were dead bugs stuck in the curtains. The air vents were filthy and the door handle to the bedroom was broken. Had it not been so late in the night when we arrived, we would not have stayed there. It was filthy!
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 3tf time staying for a VOLS game and the staff is wonderful and the location is perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I love the self efficiency apartment idea. We don't like eating out to much because of the food quality in alot of the chain restaurants. Nice to know I can cook my own and save alot of money too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful
Stayed 1 night in Oct 2024