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Hotel Albuquerque at Old Town

3.5 star property
Albuquerque hotel in Sawmill Area with bars and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The price is AED 533
AED 617 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Hot Tub
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9.4 out of 10, Exceptional, (1004)
The price is AED 900
AED 1,169 total
includes taxes & fees
5 Jan - 6 January 2025
Hotel Chaco

About the neighborhood

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104

What's nearby

  • Old Town Plaza - 9 min walk
  • ABQ BioPark Aquarium - 18 min walk
  • Indian Pueblo Cultural Center - 3 min drive
  • Albuquerque Convention Center - 4 min drive
  • ABQ BioPark Zoo - 5 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk
  • ‪Burger King - ‬8 min walk

About this property

Hotel Albuquerque at Old Town

Hotel near University of New Mexico
Consider a stay at Hotel Albuquerque at Old Town and take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. In addition to a fireplace in the lobby and 2 bars, guests can connect to in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Cooked-to-order breakfast (surcharge), express check-out, and a gift shop
  • Free newspapers, concierge services, and tour/ticket assistance
  • A 24-hour front desk, a banquet hall, and smoke-free premises
  • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
Room features
All 188 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (39719 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

Does Hotel Albuquerque at Old Town have a pool?

Yes, this property has an outdoor pool.

Is Hotel Albuquerque at Old Town pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hotel Albuquerque at Old Town?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Albuquerque at Old Town?

Check-out is at 11:00 AM.

Where is Hotel Albuquerque at Old Town located?

Located in Sawmill Area, this hotel is within a 10-minute walk of Albuquerque Museum, Atomic Museum, and Old Town Plaza. San Felipe de Neri Church and Explora Science Center and Children's Museum are also within 10 minutes.

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1005 reviews" "
Rating 8 - Good. 204 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cici

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is beautiful
Stayed 2 nights in Dec 2024

2/10 Terrible

Barbara

We cancelled and lost our money fees for our dog ridiculous so we just lost our money and went to a La Quinta which was cheaper than dog fees. The staff was very condescending that said we could cancel no problem but we both knew we would end up losing the money. And sometimes for us not dealing with the attitude is worth losing money.
Stayed 1 night in Dec 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqui

Stayed 5 nights in Nov 2024

10/10 Excellent

Lion

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Dogs barking and fighting all night. Hardly got any sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

connie A

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and dining
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be better if the other person didn't be satisfied. The person ruined the occasion
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last night on a three day drive from WI to Phoenix, AZ and we were exhausted. This hotel was a beautiful and unexpected surprise in ABQ as we only wanted a safe, comfortable place to lay our heads with secure parking for our U-Haul. Now we want to come stay for a future visit to explore ABQ!
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Traveled with family and small children
Disliked: Staff & service
We stayed here on our way to AZ and on our way back. Each time we pulled up to valet no one was there and we had to find a bell cart. Hotel was cheap so makes sense why services weren’t great but maybe it shouldn’t be rated as a 4 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Room very comfortable. Bedding great. Staff has been terrific and friendly at front desk, restaurant, gift shop. Very convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Traveled with partner
Decent hotel but not in the safest area. Close to airport and good for
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel ABQ! Everyone is so nice, friendly, and helpful! Easy access to the interstate, walk to Old Town, lots of nearby restaurants, and the Sawmill Market across the street plenty of places to eat inside there. Highly recommend staying here
Stayed 3 nights in Nov 2024

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel; nice atmosphere and aesthetics. Large room, good bed. Unfortunately, there was a problem with the boiler for hot water, so we had cold showers the first morning (customer service made it right at check-out, and we appreciate that). The restaurant, Gardunos, has pretty good food; however the evening service isn't great. Wish we would've been around for the flamenco! All in all, I recommend this hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jerahmie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While staying at the property we had no hot water one night and lost power the next.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hidden Paradise. 62,000 square feet of beautiful history. Unmatched property if you are interested in architecture and historical presence.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant could offer options for diners not seeking Mexican themed options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
It is a beautiful hotel with its historical ambience. Staff overall was good but there was one lady who was not willing to help with my request until I told her that my traveling buddies were just granted their request. Too bad I forgot to get her name.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Amenities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Carolyn Belle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This beautifully appointed hotel is ideally located just south of I-40 at the north end of Old Town Albuquerque. Restaurants, galleries, shops, the beautiful plaza are all within walking distance for those with strong legs. It is an easy drive to the Indian Pueblo Cultural Center with its fine museum, weekly events, and indigenous cafe. With I-40 right at hand, it’s also easy to take a day trip to Acoma Pueblo’s Sky City and other pueblos. The hotel is a gracious, open space, the lobby offering a soaring beamed ceiling, huge chandeliers, lots of comfortable seating for conversation. Staff are friendly, helpful, and ready to serve. Our 9th floor updated king bed room was spacious, immaculately clean, comfortable, with a splendid view across the city to the Sandia Mtns. Our one disappointment was the hotel restaurant and bar. We only ate there once because the service was so poor and the food mediocre. Our server seemed anxious to please but was either inexperienced or poorly trained, and without apparent supervision. It took 20 minutes for two glasses of wine to arrive at our table near the bar; by then our dinner salads had arrived without dressing. The restaurant itself is conveniently located off the hotel lobby but seemed out of place in an otherwise gracious, upscale hotel. We will gladly stay at the Hotel Albuquerque again, but will dine elsewhere.
Stayed 2 nights in Nov 2024