SureStay Hotel by Best Western The Clarence on Melville
3.0 star property
Escape to the peaceful surroundings of this hotel where you'll enjoy attentive staff. Connect with loved ones using WiFi or simply unwind in the garden.
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SureStay Hotel by Best Western The Clarence on Melville
Hotel located in Mount Melville
SureStay Hotel by Best Western The Clarence on Melville provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self parking
Breakfast (surcharge), express check-out, and express check-in
A front-desk safe, tour/ticket assistance, and multilingual staff
Guest reviews say great things about the helpful staff
Room features
All 59 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
Bathrooms with showers and free toiletries
LED TVs with cable channels
Mini fridges, toasters, and electric kettles
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
To-go breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 13.50 for adults and AUD 13.50 for children
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
Free newspapers in lobby
Front-desk safe
Guest services
Front desk (limited hours)
Housekeeping (weekdays only)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable/satellite channels
LED TV
Food and drink
Electric kettle
Mini-fridge
Minibar
Toaster
More
Iron/ironing board
Laptop-friendly workspace
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel
Frequently asked questions
Is SureStay Hotel by Best Western The Clarence on Melville pet-friendly?
No, pets are not allowed at this property.
How much is parking at SureStay Hotel by Best Western The Clarence on Melville ?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western The Clarence on Melville ?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at SureStay Hotel by Best Western The Clarence on Melville ?
Check-out is at 10 AM.
Where is SureStay Hotel by Best Western The Clarence on Melville located?
Located in Mount Melville, this hotel is within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. Town Hall and Vancouver Arts Centre are also within 1 mi (2 km).
SureStay Hotel by Best Western The Clarence on Melville Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 122 out of 367 reviews" "
10 - Excellent
122
Rating 8 - Good. 157 out of 367 reviews" "
8 - Good
157
Rating 6 - Okay. 60 out of 367 reviews" "
6 - Okay
60
Rating 4 - Poor. 26 out of 367 reviews" "
4 - Poor
26
Rating 2 - Terrible. 2 out of 367 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Samantha
Traveled with family
21 January 2025
Liked: Amenities
Clean and neat. Claudia on reception at check in was lovely and the lady at check out also friendly. Check in and out was quick. Parking available right outside room. Close to town. Only negatives were shower went cold after a few minutes and the toilet area of the bathroom is quite cramped. Other than that, great little place to stay.
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.
Very friendly staff, convenient location. Affordable and the room was lovely and clean
krystal
Stayed 2 nights in May 2024
6/10 Okay
Marg
Traveled with partner
5 May 2024
Liked: Cleanliness, staff & service
After a mistake that I made at the time of my booking, the receptionist was very understanding and was able to guide us to satisfactory resolution.
Marg
Stayed 1 night in May 2024
10/10 Excellent
Heather
26 April 2024
Liked: Cleanliness, staff & service, room comfort
Staff were so helpful. No complaints at all. Room was comfy and shower was hot. Chilled wine glasses and microwave, plus plates and utensils made for a pleasant stay.