You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Hilton Albany. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An indoor pool
Full breakfast (surcharge), free train station pick-up, and self parking (surcharge)
Express check-out, a porter/bellhop, and wedding services
A gift shop, a ballroom, and concierge services
Guest reviews say great things about the helpful staff and location
Room features
All 385 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
Bathrooms with showers and free toiletries
HDTVs with premium channels
Refrigerators, on-request microwaves, and free infant beds
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 20.00 per night; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Free train station pick-up shuttle
Food and drink
Full breakfast available for a fee daily 6:30 AM–11 AM: USD 22 per person
2 restaurants and 1 coffee shop/cafe
1 bar
Restaurants on site
Charter Restaurant
SESSIONS
Mr B Coffee
Things to do
24-hour fitness center
Indoor pool
Family friendly
Free cribs/infant beds
Indoor pool
Microwave (on request)
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Business services
Computer station
Conference center (37000 square feet of space)
Meeting rooms - 15
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
Hospital bed available
Portable hoist available
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
LCD TV
MP3 dock
Pay movies
Premium channels
Food and drink
Coffee/tea maker
Microwave (on request)
Refrigerator
More
Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 22 per person
Self parking fee: USD 20.00 per night (in/out privileges)
Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany
Frequently asked questions
Does Hilton Albany have a pool?
Yes, this property has an indoor pool.
Is Hilton Albany pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Albany?
Self parking is available for USD 20.00 per night.
What time is check-in at Hilton Albany?
Check-in start time: 4 PM; Check-in end time: 1 AM.
What time is check-out at Hilton Albany?
Check-out is at 11 AM.
Where is Hilton Albany located?
Located in Downtown Albany, this hotel is steps from New York State Capitol Building and Albany City Hall. MVP Arena and Capital Repertory Theater are also within 5 minutes. Albany-Rensselaer Station is 27 minutes by foot.
Hilton Albany Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 330 out of 1002 reviews" "
10 - Excellent
330
Rating 8 - Good. 198 out of 1002 reviews" "
8 - Good
198
Rating 6 - Okay. 199 out of 1002 reviews" "
6 - Okay
199
Rating 4 - Poor. 142 out of 1002 reviews" "
4 - Poor
142
Rating 2 - Terrible. 133 out of 1002 reviews" "
2 - Terrible
133
7.2/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Quonisha
Business traveler
5 January 2025
I did not like this hotel no heat or hot water and I was told to email the manager because she wasn’t there
Everyone was very polite. Hotel itself was very clean. Only bad thing I can think of was the heat/ac in the room. With it being winter, the ac wouldn’t cool. But that was no big deal. We just like to sleep with a little air flow. Definitely a good choice when going to the MVP arena. And a bonus. Nothing seemed to be open nearby to grab a drink. Thankfully the hotel bar/restaurant was open late to grab a drink and quick bite. It was packed at 10pm but there’s no way you would hear the noise from our room on the 10th floor. Will definitely stay here again in the future.
Steve
Stayed 1 night in Dec 2024
2/10 Terrible
Kevin
Traveled with family
19 December 2024
Disliked: Staff & service, amenities
I did like that when we booked separately they still put us all together and we were able to have three room that were all connected within. What I didn’t like was that my daughter’s room was dirty and the bathroom seemed gross! I didn’t like that the desk personal were not friendly and nice. We asked for transportation to go to a local restaurant a mile away and the shuttle was able to take us there, which was great, but there was miscommunication on the shuttle with the front desk as we had to seek out the driver ourselves as he stood there. The driver took us to the restaurant and told us he could they could come back and get us, but we might have to wait depending on if they’re doing other runs to the airport. It was time to leave the restaurant my daughter called. They said the shuttle would be a few minutes longer like 15 minutes we waited a half hour and called back due to the no-show of the shuttle. The lady then said the shuttle could not come and get us because we were out of range never called back to tell us that and even when she called never told us that. But the shuttle driver said it was in range. It was not even a mile away so we were left stranded at a restaurant that is now closed looking to find Ubers. Very disappointed we stayed with Hilton before and I will have second thoughts next time I book with them.
Staff was very nice and we only had a short stay as we were there for a show. The actual room was a bit rundown but we werent there much other than to sleep -- and the bed was comfortable so can't complain.
THE STAFF WAS VERY ACCOMADATING AND FRIENDLY. YES, THE HOTEL NEEDS AN UPDATE BUT
IT WAS CLEAN.
WE STAYED 1 NIGHT TO GO TO A CONCERT AT THE
MVP AND THE HOTEL SHUTTLED US TO AND FRO WHICH WE APPRECIATED.
Nice friendly staff it seems like they're short staffed with housekeeping. There was a lot of plates and trash left out on the hallway in front of the rooms. Other than that the room was clean and comfortable.
Sysay
Stayed 1 night in Nov 2024
6/10 Okay
Jerome
13 November 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Some lights didnt work, holes in wall, paint is chipped
The AC did not work even after calling the engineer to fix it so we slept with the windows open. The phone in our room wouldn’t work so we had to go downstairs to ask the front desk when we needed help. Shower did not drain properly