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Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

3.5 star property
Hotel with free parking, near Colonie Center Mall

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Property amenity
Meeting facility
Bar (on property)
Standard Room, 1 King Bed (Top Floor) | View from room
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
The price is AED 437
AED 498 total
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout drapes

Duplex, 1 King Bed (Suite)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Pool
Hot Tub
Breakfast included
Free airport shuttle
9.2 out of 10, Wonderful, (1008)
The price is AED 511
AED 602 total
includes taxes & fees
9 Jan - 10 Jan
Staybridge Suites Albany Wolf Rd-Colonie Center, an IHG Hotel

About the neighborhood

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Colonie Center Mall - 4 min drive
  • Siena College - 6 min drive
  • Crossgates Mall - 7 min drive
  • University at Albany - 8 min drive
  • Albany Medical Center - 13 min drive

Getting around

  • Albany International Airport Station - 3 min drive
  • Albany Intl. Airport (ALB) - 3 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Hotel rejuvenated in 2021 and located near Colonie Center Mall
Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and bike rentals
  • Express check-out, express check-in, and 14 meeting rooms
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 322 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Tubs or showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 3 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends: USD 8-13 for adults and USD 5-12 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Mr. D's

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (23433 square feet of space)
  • Meeting rooms - 14

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 95 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 95 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel located?

Situated near the airport, this hotel is 1.7 mi (2.8 km) from Colonie Center Mall and 2.8 mi (4.4 km) from Siena College. Crossgates Mall and University at Albany are also within 6 mi (10 km). Albany International Airport Station is 28 minutes by foot.

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1005 reviews" "
Rating 8 - Good. 208 out of 1005 reviews" "
Rating 6 - Okay. 68 out of 1005 reviews" "
Rating 4 - Poor. 28 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jairus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with attractive facilities and good restaurant
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

June

Stayed 3 nights in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Place!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

martin

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior courtyard awesome water pressure
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when travelling through Albany. The hotel is beautiful with very comfortable rooms. The staff is exceptionally friendly and willing to assist with any needs. The on site restaurant is a huge benefit for travelers. The food and service are top notch in both the restaurant and bar area. Book the room with the breakfast included option it is well worth the extra cost.
Stayed 1 night in Dec 2024

8/10 Good

Aziza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel with a great staff.
Stayed 2 nights in Dec 2024

8/10 Good

Tal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The athletic room was spacious. An eliptical machine I used was not functioning properly. Otherwise the room was very comfortable, clean, well appointed. Provided very good sleep. Hotel rate was reasonable.
Stayed 1 night in Nov 2024

8/10 Good

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an interesting property. Half of it is updated and the other half appears to be a hold over from the 70s. That said the staff are great, the parking is very good and it’s conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2024

8/10 Good

Jan, Mt.Pleasant

Great place to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Nilsa

Traveled with partner
The room was not ready till after 5pm although early check in was at 3.
Stayed 1 night in Nov 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We check in late they had us on our way to our room in under 2 minutes it’s Very clean, very comfortable, great staff, late check out is their normal check out time, you could see the thruway from parking lot (but not a noisy location only figured it out the next day when we saw the hotel from the thruway HOW conveniently located it was) an entire restaurant row for dining options and to TOP it off the price was more affordable than a cheap motel for a 4star Hotel 10/10 recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Keshia

Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our expectations were definitely exceeded. We will definitely be staying here again on future visits to the area.
Stayed 5 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Right off the Thruway. The only down side is the noise from planes taking off at the airport.
Stayed 1 night in Nov 2024

8/10 Good

Sherry, Bellevue

Stayed 4 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
Staff was helpful for entire stay
Stayed 1 night in Nov 2024

8/10 Good

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Mohmmed, Ottawa

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool had green around the drain so didn’t use it. Room was really nice
Stayed 1 night in Nov 2024