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City Seasons Hotel Al Ain

4.0 star property
Hotel in Al Ain with a full-service spa and a health club

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Photo gallery for City Seasons Hotel Al Ain

Lobby
Interior
View from room
Outdoor pool, open 8:00 AM to noon, pool umbrellas, sun loungers
Pillowtop beds, minibar, in-room safe, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Pillowtop bed
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite with View

Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite with View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Al Muwaiji, Al Ain, 14929

What's nearby

  • United Arab Emirates University - 3 min drive - 3.0 km
  • Al Ain Mall - 6 min drive - 6.0 km
  • Al Ain Oasis Park - 7 min drive - 5.8 km
  • Al Ain Zoo - 8 min drive - 7.2 km
  • Sheikh Khalifa International Stadium - 9 min drive - 6.7 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 86 min drive

Restaurants

  • ‪كافيتريا راشد علي - ‬18 min walk
  • ‪مطعم الروضة - ‬17 min walk
  • ‪ستاربكس - ‬4 min drive
  • ‪فروتس - ‬18 min walk
  • ‪جست برجر - ‬16 min walk

About this property

City Seasons Hotel Al Ain

Upscale hotel in a shopping district
A free daily manager's reception, a coffee shop/cafe, and a hair salon are just a few of the amenities provided at City Seasons Hotel Al Ain. Treat yourself to a massage, aromatherapy, or Ayurvedic treatments at Nice Springs Spa, the onsite spa. The on-site restaurant, New Seasons, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, a front-desk safe, and a gift shop
Room features
All 89 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 45 for adults and AED 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • New Seasons

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 100.0 per day

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 22.50 for children
  • Late check-out fee: AED 150 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to noon
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Al Ain City Seasons Hotel
City Seasons
City Seasons Al Ain
City Seasons Hotel
City Seasons Hotel Al Ain
City Seasons Hotel, Al Ain Emirate Of Abu Dhabi
City Seasons Hotel, Al Ain Hotel Al Ain
City Seasons Al Ain Al Ain
City Seasons Hotel Al Ain Hotel
City Seasons Hotel Al Ain Al Ain
City Seasons Hotel Al Ain Hotel Al Ain

Frequently asked questions

Does City Seasons Hotel Al Ain have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–noon.

Is City Seasons Hotel Al Ain pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Seasons Hotel Al Ain?

Self parking is free at this property; nearby parking is also free.

What time is check-in at City Seasons Hotel Al Ain?

Check-in start time: 2 PM; Check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at City Seasons Hotel Al Ain?

Check-out is at noon. Late check-out is available for AED 150 (subject to availability).

Where is City Seasons Hotel Al Ain located?

Located in the heart of Al Ain, this spa hotel is within 2 mi (3 km) of Qasr al Muwaiji, Al Jahili Park, and United Arab Emirates University. Al Jahili Fort and Lourans Arts are also within 3 mi (5 km).

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City Seasons Hotel Al Ain Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

JAYAKRISHNAN

Stayed 1 night in Jul 2023

10/10 Excellent

Fabio

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

MONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gleeful experience
It was such a pleasant stay. I recommend this hotel for everyone as the cleanliness, hospitality lured me a lot. Pool at the roof is a different experience for me. Mr.Mohsin assisted us so cordially. Only one thing is the receptionists were looking rude, no smile , i got scared at first but all others attended very well with nice smile on their faces....
Stayed 2 nights in Apr 2022

6/10 Okay

Ahmed

Liked: Staff & service
The property was very normal and just good.
Stayed 1 night in Nov 2021

4/10 Poor

Hiroaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
レストランが営業してなく、パーティ対応か？ルームサービスも繋がらず。
Stayed 1 night in Nov 2021

10/10 Excellent

marco

Liked: Staff & service
great service
the person who checked us in and helped us was amazing. Very kid and professional and went out of his way to help us every time.
Stayed 1 night in Nov 2021

4/10 Poor

anna maria

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
The swimming pool was closed. I booked this hotel to enjoy a pool day. The website did NOT say it was closed when I booked. I spoke to 3 receptionists and they told me they would speak to the manager and call me back. No one bothered calling back. There was also a loud party that night so hard to get a good night's rest. So much for a relaxing break.
Stayed 1 night in Oct 2021

4/10 Poor

ayman, abu dhabi

Stayed 2 nights in Sep 2021

10/10 Excellent

Naziye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception and good location very good price..
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
My guest arrive aroubd 3:30 pm and the informed me the room is not yet ready! Which impressed me, and they offer temporary to check in another room, till the reserved room get ready from sterilization.
Stayed 1 night in Jan 2021

8/10 Good

Cristy

Stayed 2 nights in Nov 2019

2/10 Terrible

Abdelrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non professional staff No understanding Bad furniture
Stayed 2 nights in Nov 2019

2/10 Terrible

Mohd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Khaled

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
رائحة كريهة في الحمام ويوجد صالة افراح تسبب ازعاج للمقيمين
Stayed 1 night in Sep 2019

10/10 Excellent

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at Reasonable Price
Love the hotel for the service and courtesy offered by them in upgrading room for the comfort of my wife on the wheel chair.....location of the hotel and ambience was great too.....extremely convenient car parking right in front of the hotel lobby.....
Stayed 1 night in Feb 2019

6/10 Okay

NADA

Good
It was good but the registration process took long; actually, it was not as expected
Stayed 1 night in Aug 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2018

10/10 Excellent

AHMED

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
لا بأس فيه
النظافة سيئة السرير كان فيه بقعة شوكلت وفي غبار المطبخ فاضي لا سكاكين ولا ملاعق ولا صحون ليش حطيتوا مطبخ الله أعلم باقي الاشياء ممتازة
Stayed 1 night in Jun 2018

10/10 Excellent

yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient access to city center with buss
The first night was a little bit disappointing because because we did not have a baby cot we requested and the noise of party was terrible from 9PM to 12PM. However, the stuff offer a extra bed for compliment, and the other two nights were comfortable. The stuff were all kind and professional. Specifically, the restaurant offering breakfast was excellent with kind and nice stuff. We would definitely stay here again but next time would ask for a room which is not located just above the party room.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

alexandre

Liked: Cleanliness, staff & service
Hotel pour séjours courts
Bruyant car à proximité d’une route avec à fort passage. Mauvaises odeurs dans la salle de bain. Personnel serviable.
Stayed 19 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hyungil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2017