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Renaissance by Sulo

4.0 star property
Hotel in Aktau with 2 restaurants and bars

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Photo gallery for Renaissance by Sulo

Beach
Exterior
Front of property
Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
Beach

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Housekeeping
The current price is AED 193
AED 216 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Plasma TV

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Bathrobes
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Double Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Plasma TV

Business Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Bathrobes
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Bathrobes
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Caspian Riviera Grand Palace

  • Pool
  • Spa
  • Parking included
  • Free WiFi
7.0 out of 10, Good, (4)
The price is AED 344
AED 386 total
includes taxes & fees
23 Feb - 24 Feb
Caspian Riviera Grand Palace

About the neighborhood

Map
Microdistrict 9, building 44, Aktau, Mangystau Region, 130000

What's nearby

  • World War II Eternal Flame Memorial - 8 min walk
  • Aktau Botanical Garden - 18 min walk
  • Zhastar Stadium - 3 min drive

Getting around

  • Aktau (SCO) - 31 min drive

Restaurants

  • ‪Cafe de Ist (Turkish Cuisine) - ‬5 min walk
  • ‪У Гадима - ‬15 min walk
  • ‪Lighthouse - ‬7 min walk
  • ‪Napoli - ‬5 min walk
  • ‪Chechil Pub - ‬3 min walk

About this property

Renaissance by Sulo

Upscale hotel by the sea
An airport shuttle, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at Renaissance by Sulo. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to 2 bars and a health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • Laundry services, luggage storage, and multilingual staff
Room features
All 120 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KZT 7000 for adults and KZT 3500 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Silk
  • Open-air Barbeque Terrace
  • Chai Lounge
  • Silk

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2422 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to July 5:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 7000 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 10500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to September
No pets and no service animals are allowed at this property

Property is also known as

Renaissance Aktau Hotel
Renaissance Aktau
Aktau Renaissance
Aktau Hotel
Renaissance Aktau Hotel
Renaissance by Sulo Hotel
Renaissance by Sulo Aktau
Renaissance by Sulo Hotel Aktau

Frequently asked questions

Does Renaissance by Sulo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. One of the pools is closed seasonally each year from September 15 to July 5.

Is Renaissance by Sulo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance by Sulo?

Self parking is free at this property.

What time is check-in at Renaissance by Sulo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Renaissance by Sulo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renaissance by Sulo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10500 per vehicle applies.

Where is Renaissance by Sulo located?

Located in the heart of Aktau, this hotel is within a 10-minute walk of Caspian Sea and World War II Eternal Flame Memorial. Aktau Botanical Garden and Zhastar Stadium are also within 2 mi (3 km).

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Renaissance by Sulo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kwangwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest staffs and service members are going to make a journey comfortable
Stayed 6 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general we enjoyed our stay very much: Quiet, good view, great location, very friendly staff, great bed with good linnen, duvet and pillows. What could do with some improvement is the bathroom: it is big but does not have walk in shower, has a very uncomfortable toilet seat and weird lighting. the shampoo , conditioner and shower el where good but only simple hand soap and no other amenities. Breakfast was buffet style: very good. breakfast area not that cosy and the background music was simply disturbing: very bad coice for an early morning and the ceiling speakers are of very poor quality ! .
Stayed 1 night in Oct 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June vacation in Aktaun
Good centralised location with several restaurants nearby as well as the beach. We were very fortunate to be upgraded to a junior suite which helped a little As to the coronavirus both the inside out outside pools were closed and was the main reason for choosing this particular hotel. Rooms are slightly outdated though very comfortable. Having not stayed in the other hotels in Aktau it is hard to comment or critics on the standard of rooms when comparing To other hotels but from Discussions had it appears is be across the board in Kazakhstan. Refreshment prices were very reasonable compared to outside locations. I would however recommend staying at the hotel with the friendly staff and the friendly ambiance the staff give
Stayed 8 nights in May 2020

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soddisfatto. Lo consiglio.
L’hotel, vicinissimo al lungomare, è meglio delle aspettative: le camere sono molto pulite e, anche se con qualche segno d’usura, ben tenute. Nulla da ridire. Il personale è la sorpresa migliore: cordiale e disponibile. La colazione a buffet è ben fornita anche se, mancando le etichette, può essere problematico scegliere se non si conoscono i prodotti. È possibile ordinare pietanze cucinate al momento. Essendo presente un ristorante è possibile pranzare o cenare in hotel. La scelta è abbastanza varia e di qualità se non si hanno esigenze particolari (es. piatti vegetariani o vegani) ma il servizio, una volta ordinato, è un po’ lento. In conclusione, sono molto soddisfatto e lo consiglierei a che, per turismo o lavoro, dovesse trovarsi ad Aktau.
Stayed 6 nights in May 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Furkan Kaan

Stayed 1 night in Jun 2023

10/10 Excellent

Narkiz

Stayed 1 night in Jan 2023

10/10 Excellent

Ester

Liked: Cleanliness, property conditions & facilities, room comfort
Buon rapporto qualità prezzo da consigliare
Struttura pulitissima personale gentilissimo ed attento ai desideri dei clienti
Stayed 1 night in Jul 2022

10/10 Excellent

Isak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Bakima ihtiyaci var.
Stayed 5 nights in Dec 2021

10/10 Excellent

Almas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все было замечательно
Stayed 2 nights in Dec 2021

8/10 Good

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality / price combination. The hotel was opened in 2005 and then renovated a couple of times. It is getting a bit old but given good location and relatively good price it is a very good value for money. The hotel used to be the best one in the town but since then new hotels have been built in and around the town. Still among the best ones though. Half of the rooms, gym and restaurant used to have a sea view but due to ongoing coastal construction some but not all partially lost that view so double check your room views with the booking team, if that is important for you. They have two swimming pools - the outdoor one with sea view, obviously open only during summer season, and a very small indoor one, no particular view. Overall, good location - the sea, promenades, city centre are either within walking distance or at a short and relatively cheap taxi ride. Most of the rooms are standard, good quality ones for this brand, good furniture, wall to wall carpets, clean and well equipped bathrooms. Housekeeping is at a good standard level. Reception team do their best to observe sanitary rules during the pandemic, all of them were wearing face masks, observed social distancing and provided all necessary information about health and safety rules in the hotel. At buffet breakfast they supply face masks and plastic gloves, which is a good practice during the pandemic. Overall, a good hotel for business and short term travellers with a good location and services.
Stayed 2 nights in Oct 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality upscale hotel on city center.
The beat and only option in Aktau - you are right in the center of the city and with a view of the Caspian Sea
Stayed 1 night in Oct 2021

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities, room comfort
Aktau stay
Awesome hotel. Clean and friendly staff
Stayed 1 night in Sep 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aktau hotel stay
Very nice hotel. Clean and friendly staff. Love the big bath. Good location.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great staff
The staff at this hotel were AMAZING! They took such great care of us. The breakfast was also very delicious. The room wasn't the most comfortable - the bed was hard and the A/C in the bedroom didn't work. The location is great.
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Amangeldy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Central Hotel in Aktau
I stayed at the Renaissance Aktau for just one night as we had been out in Mangistau Oblast hiking with friends for a couple of days and were flying out the next day. It was a very good choice as it is very close to the sea and within easy walking distance of restaurants and things to see. The rooms we had were very clean and comfortable and the on-site restaurant allowed us to eat there even though they had to close soon afterward we sat down due to COVID restrictions. The staff both in the hotel and restaurant were great and very helpful to us. I can definitely recommend this hotel for anyone who just needs a place in the city for a short time with no hassles and easy walks to much of the city.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It’s old. But it’s okay. Price and quality matches.
Stayed 1 night in Feb 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

6/10 Okay

Igor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location of the hotel, nice rooms and breakfast. Sauna and the indoor pool with the gym are far from 5 star hotel. Personnel is not respectful when it comes to Kazakhstan citizens. They are nice only with foreigners. I wanted to extend my stay for half a day. Half day in this hotel is until 18:00. The girl on the reception was not happy that I didn’t agree with it, and was very rude.
Stayed 4 nights in Feb 2020

8/10 Good

GEUN YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019