2/10 Terrible
Vanida
Traveled with family
25 December 2024
Disliked: Cleanliness, staff & service, amenities
Unfriendly, unprofessional, and unwelcoming staff. We were not acknowledged or greeted upon check-in or check-out even tho the staff was well aware of our presence. They were not very accommodating. Room floors were disgusting and not vacuumed. Old crumbs of food and debris were strewn across the room floor upon initial entry. Bathroom countertops and bathtub appeared to be clean. Beds were made and supplies stocked. Temps were super cold in room and room was not prepped or warmed up. No hot breakfast since staff was “off” because of holidays. No awareness made prior to regarding breakfast or that breakfast would not be available and there were no clear instructions on where complimentary products were. We would NOT recommend staying here to anyone and will not return when back in town. Completely disappointed and unhappy about the overall stay. We wrapped up the day and went to go stay somewhere else in the area that was cleaner, accommodating, friendly, and professional.
Vanida
Stayed 1 night in Dec 2024