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Hacienda El Carmen Hotel & Spa

3.5 star property
Escape to an oasis of relaxation and fun. Explore the garden or test your skills on the billiards table while making memories that will last.

Choose dates to view prices

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Courtyard
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Laundry
The current price is AED 552
AED 667 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Hair dryer
Private bathroom
Free bottled water
In-room safe
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

Highlights

Portable fan
Hair dryer
Private bathroom
Free bottled water
In-room safe
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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  • Spa
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About the neighborhood

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Riviera Maya Golf Club - 12 min drive
  • Teuchitlan Arches - 13 min drive
  • Teuchitlan Plaza - 14 min drive
  • Guachicmontones Interpretive Center - 16 min drive
  • Guachimontones Archaelogical Site - 16 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive

Restaurants

  • ‪Soky Ahualulco - ‬11 min drive
  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Tacos de Borrego y Lechon - ‬10 min drive
  • ‪Carnitas el Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel near Guachicmontones Interpretive Center
Take advantage of a terrace, mini golf, and a coffee shop/cafe at Hacienda El Carmen Hotel & Spa. Treat yourself to reflexology, a deep-tissue massage, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Don Bocho, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
  • A front-desk safe, a billiards/pool table, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hacienda El Carmen Hotel & Spa have amenities such as free WiFi, safes, and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 8:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–11:00 AM: MXN 310 for adults and MXN 310 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Does Hacienda El Carmen Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda El Carmen Hotel & Spa?

As of 3 March 2025, prices found for a 1-night stay for 2 adults at Hacienda El Carmen Hotel & Spa on 4 March 2025 start from $181.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda El Carmen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda El Carmen Hotel & Spa?

Valet parking is free at this property.

What time is check-in at Hacienda El Carmen Hotel & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda El Carmen Hotel & Spa?

Check-out is at noon.

Does Hacienda El Carmen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of MXN 4500 per vehicle applies.

Where is Hacienda El Carmen Hotel & Spa located?

Set in Ahualulco de Mercado, this family-friendly hotel is 7.2 mi (11.6 km) from Guachicmontones Interpretive Center.

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Hacienda El Carmen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 317 reviews
Rating 8 - Good. 51 out of 317 reviews
Rating 6 - Okay. 13 out of 317 reviews
Rating 4 - Poor. 2 out of 317 reviews
Rating 2 - Terrible. 2 out of 317 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

8/10 Good

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull
Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
This Hacienda is amazing, just what we were looking for! From the moment we were greeted till the time we left the whole staff was wonderful! Fabiola the server at the restaurant was so kind and wonderful. Gave us ideas of where to visit and was always so cheerful! If your looking for a quite area to relax this is the place! Can’t wait to come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was very friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Sep 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
Stayed 1 night in Jun 2023

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

6/10 Okay

Saul Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful Hacienda from the 16th century with a building from the 18th century. Very well kept and maintained, clean all around. However, expect a lot of critters since it is located in a rural area. Some staff were nice and others were indifferent and less helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Hacienda. Both times have been wonderful. The grounds are impeccable. The food has always been above standard. And the spa can’t be beat. Already planning our next visit
Stayed 3 nights in Mar 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent all around
Stayed 1 night in Apr 2023

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
It was unbelievable breathtaking place! The pictures si no justice.
Stayed 4 nights in May 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The property is family friendly, however there is a complete wing of the hacienda that is adults only, which is not specified when booking through Expedia. The adult-only area is much more luxurious than the family-friendly rooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Del Carmen is an amazing treasure. The property takes you back 500yrs. As soon as you enter, one feels the history. The owner Monica Baez is 5th generation owner and has done an amazing job restoring it while keeping the culture and history intact. The spa and its services are remarkable. The ancient building has been turned into a 5star experience. Keep in mind that the Hacienda is over 500 yrs and in the middle of working ranches, so you will occasionally smell unpleasant scents but nothing that made our stay unpleasant. We will definitely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

JORGE H OROZCO

Liked: Cleanliness, amenities
Excelente servicio y las habitaciones muy cómodas
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la gente bien amable
Stayed 1 night in Feb 2025

10/10 Excellent

YULEGNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es solo ir a dormir, es vivir la experiencia de poder estar alli, es un lugar de pleno descanso, muy privado y es precioso
Stayed 1 night in Jan 2025