2/10 Terrible
Yanira, Orlando
Traveled with family
11 March 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Please BEWARE when dealing with the owner. We rented this location, contacted the owner for directions but Indicated he was not available till 6:30. By this time it was already dark. He agreed to meet at a bakery near the house so we began to drive over. It was at this point we realized it was very high up in the mountains. Not only is it very far from everything, driving in the dark up there was unsettling. We eventually met up with the owner and he stated the house was another 5 minutes away. My husband, who is in law enforcement found this to very strange and made the decision to immediately cancel. I explained to the owner that our car was overheating and the location was quite far. He responded by saying, “I understand it’s far, don’t worry. When Expedia submits the case I will immediately return your money.” Today we were advised by Expedia he declined to return the money. I would have preferred he just tell us he was not returning the money. As stated before, the whole situation seemed out of the norm for us. We have never come across something g such as this, and we travel quite a bit. Not providing the address was an immediate red flag. I would absolutely stay away from this one!
Yanira
Stayed 2 nights in Jan 2024