I want to give this hotel a great review, because the staff were friendly and attentive, but overall, there were some problems that I can't forget. Firstly, we,booked a Deluxe Studio room, with A/C and when we arrived they told us that meant Standard room with "air cooling" which is a ceiling fan. Even though our confirmation said A/C, they wouldn't give us that room, but India is HOT in July,so we had to pay extra to get the A/C we should have had already. This was frustrating to me and we shouldn't have had to pay extra. In addition, my husband and I both got sick after eating at their restaurant. That being said, the staff was helpful and their tuktuk driver was great. The location is not ideal, if you want to walk places, but it is in a quiet neighbourhood.