2/10 Terrible
Nayan, New Delhi
20 August 2016
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Service & Location
Went to G hotel on 14th of Aug, on the eve of I day. But to my disappointment, even though the hotel looks good , the location & service sucks.
Employees there are least interested to serve you & provide you even with basic amenties like water. You''ll have to call up front desk 3-4 times to get water or maybe get your wifi connected. It's a new hotel so the interiors right now are up to the mark but the service quality & experience I had was damning. If you require anything for the second time for lets say bathroom amenities, they would deliberately ignore it. For any service the response time was pathetic, after 3-4 calls , a person came with no prior knowledge of issues of our concern. They do not even know how to operate the TVs there, the restaurant manager didn't know what was written in their menu & I was billed more for my food.
Overall the worst service any hotel can give, & poor location. It is located in an industrial area with pathetic views of 2-3 drains flowing near by & degraded approach road. I will suggest that please do not waste your hard earned money here. Thanks.