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Hotel Mumtaz Mahal

3.0 star property
Hotel with 2 restaurants, near Taj Mahal

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Photo gallery for Hotel Mumtaz Mahal

Terrace/patio
Interior entrance
Interior entrance
Interior detail
Panoramic Room, 1 Double Bed, Accessible, City View | Desk, rollaway beds, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Desk, rollaway beds, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed, Smoking, City View

City view

Luxury Suite, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Satellite channels
Desk
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 Double Bed, Accessible, City View

City view

Panoramic Room, 1 Double Bed, Accessible, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Satellite channels
Desk
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

Desk, rollaway beds, free WiFi

Premium Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Satellite channels
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Outdoor pool

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8.2 out of 10, Very Good, (167)
The price is AED 264
AED 296 total
includes taxes & fees
1 Apr - 2 Apr
Grand Mercure Agra

About the neighborhood

Map
Near Shilp Gram, Taj Mahal (Estern Gate), Agra, Uttar Pradesh, 282 001

What's nearby

  • Taj Mahal - 16 min walk
  • Agra Fort - 5 min drive
  • Jama Masjid - 6 min drive
  • Sadar Bazar - 7 min drive
  • Itmad-ud-Daulah's Tomb - 8 min drive

Getting around

  • Agra Fort Station - 14 min drive
  • Agra (AGR-Kheria) - 30 min drive

Restaurants

  • ‪Bedweiser Cafe - ‬7 min walk
  • ‪Bellevue - ‬3 min walk
  • ‪Good Vibes Cafe - ‬9 min walk
  • ‪Saniya Palace Restaurant - ‬13 min walk
  • ‪Yash Restaurant - ‬13 min walk

About this property

Hotel Mumtaz Mahal

Hotel near Taj Mahal
Located close to Agra Fort and Itmad-ud-Daulah's Tomb, Hotel Mumtaz Mahal provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free self parking
  • Breakfast (surcharge), free newspapers, and luggage storage
  • Concierge services, an elevator, and a front-desk safe
Room features
All guestrooms at Hotel Mumtaz Mahal have perks such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: INR 250 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Mumtaz Mahal
  • Taj View Restaurant
  • Jharokha The Coffee Shop

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

More

  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately INR 250 per person
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Mumtaz
Hotel Mumtaz Mahal
Mumtaz Hotel
Mumtaz Mahal Hotel
Hotel Aura Mumtaz Mahal
Hotel Aura Mumtaz
Aura Mumtaz Mahal
Aura Mumtaz
Hotel Mumtaz Mahal Agra
Hotel Mumtaz Mahal Hotel
Hotel Mumtaz Mahal Hotel Agra

Frequently asked questions

Is Hotel Mumtaz Mahal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mumtaz Mahal?

Self parking is free at this property.

What time is check-in at Hotel Mumtaz Mahal?

Check-in begins at noon.

What time is check-out at Hotel Mumtaz Mahal?

Check-out is at noon.

Where is Hotel Mumtaz Mahal located?

Located in the heart of Agra, this hotel is 0.8 mi (1.3 km) from Taj Mahal and 2.4 mi (3.8 km) from Agra Fort. Itmad-ud-Daulah's Tomb and Tomb of Akbar the Great are also within 12 mi (20 km).

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Hotel Mumtaz Mahal Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 93 reviews
Rating 8 - Good. 11 out of 93 reviews
Rating 6 - Okay. 20 out of 93 reviews
Rating 4 - Poor. 26 out of 93 reviews
Rating 2 - Terrible. 15 out of 93 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

3.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Its a very nice location and excellent room, though we didn't get the room that we booked. As we were the first guests after their renovation, they weren't prepared to handle guests starting from check-in, house keeping to amenities (dust due to renovation work, no coffee making facilities, toiletries, no breakfast) etc...
Stayed 1 night in Mar 2019

2/10 Terrible

Rusty_Mc, Dubai

Disliked: Cleanliness, amenities, property conditions & facilities
OMG, What did we book? Great location close to Taj, but at what cost? First let me state that we are from the US and our standards are different than in other parts of the world (not better or worse, just different) BUT!!! Where to begin? Bare exposed wires hanging all round, light fixtures with no bulbs, no heat, (it was around 15C in the morning when we got ready to leave) towels that were at best rags, bed sheets with stains, tv that would not work, breakfast was 4 pieces of toast and a pat of butter, (not what was told to us when booking) We were awaken at 6:30 am with an attempt to deliver hot water via small bucket. The staff was ok, but clearly put off when was asked for toilet paper because there was none on the dispenser in the bathroom. As with other reviews of OYO hotels, we can not recommend using any of their brand hotels based on this and other stays.
Stayed 1 night in Dec 2018

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grausam
Nun kenne ich Indien schon eine ganze Weile und übe ein Jahr dort gewohnt. Dieses Hote war das aller aller letzte
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iqbal, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Taj Mahal.
Stayed There for 1 day, enjoyed the experience. Roof top dining is awesome. Rooms clean and tidy. Food is good. Special mention for hotel manager -Mr. Vipul for arranging such a wonderful candlelight dinner. Kudos to hotel team and keep rocking.
Stayed 1 night in Apr 2018

10/10 Excellent

Neha, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good stay with a friendly staff.
I stayed in Mumtaz Mahal only for One night. My stay was very good. The services were very good. The staff was very friendly and happy to serve you. The best part was having dinner at the roof top restaurant facing the TAJ View.
Stayed 1 night in Apr 2018

6/10 Okay

David, Denver

Nice rooftop view
Hotel Mumtaz Mahal has a great rooftop view which made it's faults easier to overlook. This is generally a hotel for locals and the staff only spoke passable English. Breakfast, when requested, took nearly an hour to prepare, but was good. It was even better to eat with the exquisite view of the Taj Mahal. Great sunsets, too! If only they would fix up that rooftop!
Stayed 2 nights in Mar 2018

2/10 Terrible

christian, montelimar France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
à éviter
Saleté repoussante aucun article de toilette Matelas et literie infestes plein de boutons Le lendemain Impossible d avoir un petit Déjeuner Chaque demande faite au personnel Restée sans réponse Pas d eau chaude Télé payante Etc... Un des pires hôtels en inde
Stayed 2 nights in Mar 2018

6/10 Okay

Farhad

Hot water only available until 11 am

8/10 Good

Nikki

Liked: Cleanliness, room comfort
Decent..
Basic but decently clean and reasonably comfortable.. ongoing renos, kitchen was never open, menu not appealing anyways.. wasn't impressed, but then stayed other places that have been far worse..
Stayed 1 night in Feb 2018

6/10 Okay

Sidney

its not even near as it shows on the pictures. the hotel is very durty just like the city!
Stayed 1 night in Dec 2017

6/10 Okay

sonja, oberösterreich

Disliked: Property conditions & facilities
hotel gibt online mehr her als in wirklichkeit.
für eine nacht reicht es. restaurant und bar ist nicht vorhanden. essen wurde geliefert und das bier auch. warm wasser ist nur 3 stunden morgens verfügbar, aber lau. nicht warm.
Stayed 1 night in Jan 2018

4/10 Poor

kokkolis, the only good ting about the place is its location

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aviod this place
not worth the buck
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fotografías engañosas
Las fotografías son algo engañosas. En general, las instalaciones la limpieza, el servicio y la comida dan mucho que desear. Falta capacitar al personal para que sepan hablar inglés y entiendan lo que se les pide.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud. pictures are old . Poor condition
Horrible experience . Rooms very untidy. Bathroom horrible. Unhygienic
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Bas, Nice

Disliked: Staff & service, property conditions & facilities, room comfort
Très déçu de cet hôtel
un hôtel décevant sur tous les niveaux. Dès mon arrivée à l’hôtel, j’ai eu la surprise de l’absence de l’eau chaude dans la chambre. J’ai demandé à l’accueil, ils ont décidé de me changer la chambre, mais pareil! Finalement j’ai pu comprendre que l’eau chaude est disponible entre 6h et 9h du matin et il faut laisser couler l’eau 20mins avant d’avoir l’eau chaude. Je me suis rendu compte que le personnel n’ont rien compris de ce que je raconte!! Pour cela ils ont décidé de me changer la chambre. Le pire c’est la clientèle de l’hôtel. En majorité des indiens irrespectueux, mal polis et très très bruants. Jusqu’à 3h du matin je n’ai pas pu fermer les yeux à cause d’une famille qui arrivait vers 23h du soir. Ils ont fait un boucan. J’ai demandé poliment de faire moins de bruit à la famille et ça n’a pas marché. J’ai demandé à l’accueil, pareil!!! Finalement j’ai laissé tomber!! Aussi, j’ai demandé les horaires de l’ouverture de Taj Mahal à l’hôtel, ils m’ont confirmé que c’est à 6h du matin. Je me suis pointé à 5h45 pour l’ouverture et ma surprise, l’ouverture c’était à 7h!!
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hotel that really didn´t match up to information on booking site. Stayed during four nights and was very dispappointed. The only thing good about this hotel was location, nice view from top of hotel and bed. No one spoke English (until one day a girl turned up in lobby and she was vey helpful), TV didnt work and even though we asked for help all time nothing happended, no cleaning, no new towels, very dirty bathroom, no toilet paiper, stained linen in bed. Bad services, not possible to pay by card. No services on top roof bar, no personel. Food took hours to get - if you found any to order from - and then they couldnt deliver all things from meny. Would not stay again or rekommend. I paid extra for view overlooking city - we looked into a wall of building opposite. First room we were shown had a very leeking toilet and we refused to accept that room and got another. No soap, shampoo etc that was said on booking site.
Stayed 4 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we booked one night only.
The dancer in the foyer was a great welcome but it was down hill from then on. Stained bed linen, shower fittings hanging off the wall too badly to use. Although the restaurant staff are very lovely, the level of service and hygiene is terrible. Only reasons to stay are proximity to Taj, Only a few minutes walk, and an excellent view from rooftop restaurant.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty
This hotel was in a good location staff were nice and helpful however the room was really dirty . Hard to clean your teeth looking into the basin looked like no cleaning materials used. The room would have been adequate if cleaned properly.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

HYOUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
타지마할에서 매우 가깝습니다. 특히 티켓 오피스가 가까워서. 티켓구매해서 타지마할 입장하기엔 적절한듯합니다. 객실도 괜찮은 편입니다. 아침은 간편하게 나오고요. 단지, 욕실이 다른 서비스에 비해, 깨긋하진 않습니다.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Elke

Disliked: Staff & service, property conditions & facilities
More of a 1 to 2 star hotel
This hotel is badly in need of refurbishment but it appears that this is under way as the roof with view of Taj Mahal was shut during our stay. Sadly the roof view was the reason we picked this hotel over others. The room was very basic but generally clean.The wall was water damaged on the opposite side from the shower so we did not risk using the electric sockets on that side of the room. The sheets were grey and stained but appeared clean. The beds were comfortable and the Air con and free wifi worked. The TV did not work and there was a pot of what looked like yogurt in the fridge from, presumably, previous occupant. Likewise the bathroom was basic, functional and had been cleaned but very dilapidated. Breakfast in the basement was farcical with one half broken toaster to service the guests, an extremely limited choice of items and a scary dripping aircon unit that caused guests to slip on the puddle beneath it and more worryingly a sure risk or legionnaires disease! As we had prepaid our breakfast we were taken to the hotel next door which was an improvement with a view of the outside world and a buffet with a reasonable selection of items. As we were checking out at 5am I was assured that as I had prepaid there would be eggs, sandwiches and 'everything' waiting for me on the reception counter and the reception 'boy' would be there to check us out. Unsurprisingly the reality was a fast asleep reception boy and no breakfast. Disappointed with whole experience.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I booked this hotel for its price and location , hotel is very near to the Taj Mahal. People were very welcoming nice and friendly. Helped us in getting Taj Mahal ticket and Tonga Ride. hotel has two restaurant...basement and rooftop. Rooftop was great.. with great view toward Taj
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Our Agra Visit
Wow, it was good experience that make your hotel booking after you go and see the room. We have make booking via online and it was 100% different then we have seen in online. -Room was very poor and old did not had hot water in the room. - Wifi did not work at room. - Food was just ok. - They have AC but there AC did not work and we had to use fan. - We have paid INR- 3800 for the room but it was my mistake did not seen the room.