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Grand Mercure Agra

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Agra

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Grand Mercure Agra

Lobby
Outdoor pool
Front of property
Deluxe Room, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, soundproofing
International cuisine
Reviews
8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
The price is AED 139
Price available on 17/07/2024

Explore the area

Map
Fatehabad Road, Agra, Uttar Pradesh, 282001
  • Popular LocationSadar Bazar4 min drive
  • Popular LocationAgra Fort4 min drive
  • Popular LocationTaj Mahal8 min drive
  • AirportAgra (AGR-Kheria)14 min drive

Room options

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property amenity
Courtyard by Marriott Agra
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (798)
The price is AED 156
AED 172 total
includes taxes & fees
2 Jul - 3 Jul
Courtyard by Marriott Agra

About the neighborhood

Agra

Located in Agra, Grand Mercure Agra is connected to a shopping center. Agra Fort and Itmad-ud-Daulah's Tomb are notable landmarks, and travelers looking to shop may want to visit Sadar Bazar. Taj Mahal is another place to visit that comes recommended.
Visit our Agra travel guideOpens in a new window

What's nearby

  • Sadar Bazar - 4 min drive
  • Kinari Bazar - 4 min drive
  • Agra Fort - 4 min drive
  • St. John's College - 5 min drive
  • Taj Mahal - 8 min drive

Getting around

  • Agra Cantonment Station - 9 min drive
  • Agra (AGR-Kheria) - 15 min drive

Restaurants

  • ‪Iai Aahar Fast Food Restaurant - ‬19 min walk
  • ‪Mandarin - ‬12 min walk
  • ‪Asian Shoes - ‬3 min drive
  • ‪Sajjan Sweet Bhandar - ‬3 min walk
  • ‪Farhan Tea Stall - ‬3 min walk

About this property

Grand Mercure Agra

Luxury hotel near Sadar Bazar
Located close to Agra Fort and Itmad-ud-Daulah's Tomb, Grand Mercure Agra provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a body treatment, a massage, and a body scrub at the onsite spa. The on-site coffee shop, Lattice, features international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-in, and free newspapers
Room features
All 166 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: INR 550 for adults and INR 300 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lattice
  • Sky Grill
  • Fizz

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 2

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3250 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 550 for adults and INR 300 for children
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crystal Sarovar Premiere Agra Hotel
Crystal Sarovar Premiere Hotel
Crystal Sarovar Premiere Agra
Crystal Sarovar Premiere
Grand Mercure Agra Agra
Grand Mercure Agra Hotel
Grand Mercure Agra Hotel Agra
Crystal Sarovar Premiere Agra

Frequently asked questions

Does Grand Mercure Agra have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Agra?

As of 1 Jul, 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Agra on 1 Aug, 2024 start from $47.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Agra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Agra?

Self parking and valet parking are free at this property.

What time is check-in at Grand Mercure Agra?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Agra?

Check-out is at 11:30 AM.

Does Grand Mercure Agra provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Mercure Agra located?

Located in the heart of Agra, this luxury hotel is 1.8 mi (2.9 km) from Sadar Bazar and 1.9 mi (3.1 km) from Agra Fort. Itmad-ud-Daulah's Tomb and Taj Mahal are also within 6 mi (10 km). Agra Cantonment Station is 25 minutes by foot.

Grand Mercure Agra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 152 reviews" "
Rating 8 - Good. 51 out of 152 reviews" "
Rating 6 - Okay. 22 out of 152 reviews" "
Rating 4 - Poor. 5 out of 152 reviews" "
Rating 2 - Terrible. 10 out of 152 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

VIVEKANAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better. I see that majority of the visitors are non Indians but they need to taste the authentic Indian food. I would not expect to eat a semi authentic altered Moghulai food in Agra with poor taste.
Stayed 1 night in Jun 2024

10/10 Excellent

Apurwa

Liked: Cleanliness, staff & service, property conditions & facilities
The complete team is very friendly. Worth the money. Nothing to dislike.
Stayed 1 night in Mar 2024

10/10 Excellent

Pi-Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Srinivas, Winona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall.
Stayed 1 night in Dec 2023

2/10 Terrible

Shobhana

Stayed 1 night in Nov 2023

10/10 Excellent

Raven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip!
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

4/10 Poor

Maia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Siamak

Stayed 1 night in Feb 2023

10/10 Excellent

Sushila

Stayed 1 night in Feb 2023

8/10 Good

Salim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2023

4/10 Poor

Cindy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.

2/10 Terrible

Linu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Waste hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Robyn

Stayed 2 nights in May 2022

6/10 Okay

Dilip

Traveled with family and small children, Traveled with family
Liked: Staff & service
This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.
Stayed 1 night in Apr 2022

8/10 Good

Arleni, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
Stayed 2 nights in Feb 2022

6/10 Okay

Mohamed Imran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a 3 star hotel
We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.
Stayed 1 night in Feb 2022

8/10 Good

AMMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast
Stayed 1 night in Sep 2021

8/10 Good

Shilpa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2021

2/10 Terrible

SOUMENDRA

Business traveler
Disliked: Staff & service, property conditions & facilities
VERY BAD....
There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team. For them 2 minutes is like 20 to 25minutes. TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax. after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that. Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then. I mean these guys do not have a understanding of time limit & very laid down nature ..... Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...
Stayed 1 night in Jun 2021

10/10 Excellent

Yusuf, Delhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome and staff are very friendly
Stayed 1 night in Oct 2020

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020