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TUI SUNEO Kenzi Europa

4.0 star property
Hotel with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Kenzi Europa

2 outdoor pools, free cabanas, pool umbrellas
Bar (on property)
Bar (on property)
Aerial view
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • Room service
    Room service
The price is AED 389
AED 443 total
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for Standard Double or Twin Room

Premium bedding, minibar, desk, soundproofing

Standard Double or Twin Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, minibar, desk, soundproofing

Standard Single Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

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AED 526 total
includes taxes & fees
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About the neighborhood

Map
Boulevard 20 Aout B P 808, Agadir, 80000

What's nearby

  • Agadir Beach - 4 min walk - 0.3 km
  • Royal Palace - 14 min walk - 1.2 km
  • Agadir Fishing Port - 4 min drive - 3.4 km
  • Agadir Marina - 4 min drive - 2.0 km
  • Souk El Had - 5 min drive - 3.8 km

Getting around

  • Al Massira Airport (AGA) - 39 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wine Wine - ‬8 min walk
  • ‪La Promenade Beach - ‬6 min walk
  • ‪Kenzi Hotel - Mika sushi restaurant - ‬2 min walk
  • ‪English Pub - ‬4 min walk

About this property

TUI SUNEO Kenzi Europa

Upscale family-friendly hotel near Agadir Beach
Near Agadir Marina, TUI SUNEO Kenzi Europa provides a free breakfast buffet, an adjacent golf course, and free water park access. This hotel is a great place to bask in the sun with a nearby private beach, free beach cabanas, and sun loungers. Indulge in a massage, a manicure/pedicure, and a facial at Kenzi Spa, the onsite spa. Be sure to enjoy lunch and dinner along with international cuisine and garden views at the two on-site restaurants. Enjoy the health club, as well as activities like beach volleyball, archery, and basketball. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • 2 outdoor tennis courts, supervised childcare (surcharge), and a 24-hour front desk
  • Coffee/tea in the lobby, luggage storage, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 236 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Children's books and free infant beds
  • Deep soaking tubs, bidets, and hair dryers
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and refrigerators

All inclusive details

All-inclusive room rates at TUI SUNEO Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Valentino
  • Moroccan

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's club
  • Children's games
  • Children's pool
  • Free babysitting
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool toys
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (732 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe (surcharge)
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa
TUI SUNEO Kenzi Europa Hotel
TUI SUNEO Kenzi Europa Agadir
TUI SUNEO Kenzi Europa Hotel Agadir

Frequently asked questions

Does TUI SUNEO Kenzi Europa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is TUI SUNEO Kenzi Europa pet-friendly?

No, pets are not allowed at this property.

How much is parking at TUI SUNEO Kenzi Europa?

Self parking is free at this property.

What time is check-in at TUI SUNEO Kenzi Europa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at TUI SUNEO Kenzi Europa?

Check-out is at 11:30 AM.

Are there all-inclusive benefits at TUI SUNEO Kenzi Europa?

Some rate plans available at this property are all-inclusive.

Where is TUI SUNEO Kenzi Europa located?

This family-friendly Agadir hotel is located in the entertainment district, within a 5-minute walk of Vallee de Oiseaux and Agadir Beach. Shems Casino and Agadir Open Air Theatre are also within 10 minutes.

TUI SUNEO Kenzi Europa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 553 reviews" "
Rating 8 - Good. 245 out of 553 reviews" "
Rating 6 - Okay. 91 out of 553 reviews" "
Rating 4 - Poor. 46 out of 553 reviews" "
Rating 2 - Terrible. 18 out of 553 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nisar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff which made my stay very pleasant. The check-in process was seamless and loved the double room, very spacious and clean modern decor. Daily breakfast was varied and plenty to choose from. Hotel Staff were all welcoming and the hotel staff working in the breakfast area were excellent. Will definitely stay again when visiting Agadir.
Stayed 4 nights in Nov 2024

2/10 Terrible

Yassine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
Stayed 1 night in Jun 2024

8/10 Good

Nassreddine

Stayed 6 nights in Nov 2023

4/10 Poor

Yahya A

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not as expected
Stayed 1 night in Nov 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Stayed 4 nights in Nov 2023

8/10 Good

Bernard

Stayed 6 nights in Oct 2023

6/10 Okay

Jan-Olof

Stayed 7 nights in Oct 2023

8/10 Good

Sinead

Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 6 nights in Oct 2023

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
Stayed 7 nights in Oct 2023

10/10 Excellent

Abdelwahab

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
Stayed 1 night in Oct 2023

8/10 Good

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Evie

Liked: Amenities
Disliked: Staff & service
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.

4/10 Poor

Sabah

Stayed 2 nights in Sep 2023

4/10 Poor

Mahmoud

Stayed 2 nights in Sep 2023

6/10 Okay

El

Stayed 1 night in Jun 2023

8/10 Good

Jacques

Stayed 4 nights in Jun 2023

8/10 Good

Helle

Stayed 7 nights in Jun 2023

8/10 Good

Soraya

Stayed 7 nights in Jun 2023

8/10 Good

Ogun

Traveled with family
Liked: Staff & service, property conditions & facilities
It wasnt very clean
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
Stayed 5 nights in May 2023

8/10 Good

Anaïs

Stayed 6 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
Stayed 6 nights in May 2023

6/10 Okay

Shanoor

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Stayed 7 nights in May 2023