8/10 Good
Craig
22 December 2024
Liked: Cleanliness, staff & service
It’s ok, you get what you pay for I guess. Stayed there in early December 2024. The pool and the garden area overlooking the prom are nice. The breakfast omelette station is nice. The entertainment team are highly energetic. And it’s clean and as you see in the photos. And I went in low season. My niggles are all small, but enough to niggle especially when combined.
1) The food is very samey, limited, and luke warm and sat under lamps.
2) the wifi doesn’t work in your room and when you ask you’re told it’s for the communal areas only.
3). The showers are warm but not hot.
4). The showers lack pressure and leak to the floor as they dont drain quickly enough.
5) there is no security at the beach and street sellers (potential theives?) - are stopping to talk to holiday makers all the time, helping themselves to step in to the roped off area unchallenged - so I stayed by the pool. There was a guy sleeping on a sun lounger in a yellow t-shirt I couldn’t tell if he was staff or not but he wasn’t doing anything.
6) I did arrive early and was told my room was available, then was told it wasn’t and to come back later (fair enough but I did later wonder if he was wanting a tip). Then when my room was available, I was told, walk to the pool and turn left. It’s a big complex and my room was at the bottom of a couple of corridors, but no offer to help me find it.
7) December so at night time I was freezing!! Theres 2 two outdoor heaters but declined my request to turn on.
Craig
Stayed 6 nights in Dec 2024