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"All the staff were friendly and professional. They made it feel like home. The room was clean and comfortable. The location was super convenient. I loved their daily breakfast buffet which was included in hotel rate. Overall, this was a great hotel and I would love to come back when I visit Lucerne."

"Well located "

"We love staying in this hotel, we enjoy the amazing view from our balcony and the amenities they offer like wellness spa, infinity pool you can enjoy the view of Mt. Eiger"

"lake side view was very pleasant"

"If you ask me how could I describe my experience, I would just say extraordinary! Feels likes traveling in time. Beautiful Hotel."

"This property was SO CUTE! The staff is so wonderful, and takes the time to make the stay special. The hotel itself has the cutest little vibe! The rooms are all a little different and have so many nice features to make traveling easy (cut out sections for luggage, large open floor space, etc). The beds are very comfortable. If you like boutique hotels, this one is a gem! "

"Lovely hotel. Impressive spa "

"Fantastic location directly across from the central station, bus stop and ferry piers. Although on a main road, very quiet. Clean and full of character. A great stay"

"First class in everyway."

"What a beautiful place to stay!! Right on the beautiful lake and walking distance to all the shops and restaurants in town. Also 5 minutes from Interlaken West which you walk along a quiet road to get to the hotel - very nice since the town itself can be busy. Best time to go is for New Year’s as they have a huge festival the 1st and a parade the 2nd. 5 minutes from a very cute cafe called Velo, and very close to the Victoria hotel. Reception was fabulous. Gave you a free drink voucher to the...

"Excellent!"

"This hotel brought the culture and feel of this little village into a single location. It was easy to walk anywhere we wanted to go and the staff was exceptionally polite and helpful."